dark_hunter

Member
Aug 17, 2009
24
0
51
Every time I try and change the IP address to make it have one it stays on unknown and gives the user of there account the not found error. It only happens on some accounts that have unknown in the IP field.

Screenshot:
Code:
http://www.imgcafe.com/uploads/webhos-1275450570.png
 

Attachments

Last edited:

JaredR.

Well-Known Member
Feb 25, 2010
1,834
23
143
Houston, TX
cPanel Access Level
Root Administrator
Try rebuilding the Apache configuration

A missing IP address in List Accounts is an indication that there is no <VirtualHost> container in the Apache configuration for the domain. Try rebuilding the Apache configuration:

Code:
# /scripts/rebuildhttpdconf
If this does not help, please submit a ticket so that we may investigate the problem directly.
 

cuongvttt

Active Member
Jun 26, 2008
37
2
58
Dear Brothers

I have same issueeeeeeeeeeee

Rebuilding httpd is to change default httpd or just add virtual domain that missed ip (IP UNKNOW).

Please help me
 

cuongvttt

Active Member
Jun 26, 2008
37
2
58
When i get this errors then website not work, login CPanel with errors.

And some errors u dont see ur <VirtualHost ur-ip-server:80>

</VirtualHost> in file httpd.conf. God and CPanel know, ask them to know this.

I did these steps and it works for me.

1. First u change ur domain name that add in the user.

From abc.com to abc1.com

Main >> Account Functions >> Modify an Account

Then save. Ok

And now u can see the user configuation in file httpd.conf

<VirtualHost ur-ip-server:80>
ServerName abc1.com
ServerAlias abc1.com - television tv shows Resources and Information.
.................
.......................
.......................
</VirtualHost>

2. Now u change domain name From abc1.com back to abc.com

Main >> Account Functions >> Modify an Account

abc1.com back to abc.com

Save. Ok

3. Last step

#chmod 701 /home/the-user

Done.

Now ur website works again, and u can login ur CPanel OK.
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But i still have not resolve IP address Unknown yet.