Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Accounts list in reseller WHM vanishes

Discussion in 'General Discussion' started by saj, Feb 27, 2006.

  1. saj

    saj Member

    Joined:
    Nov 6, 2004
    Messages:
    19
    Likes Received:
    0
    Trophy Points:
    151
    Hi,

    The account list in reseller list keep disappearing..... Once the accounts are brought under the corresponding reseller it again appears. But after some time the account displayed in list accounts vanishes again ..

    Anybody seen this before...? Any help appreciated.

    Thanks,
    Saj
     
    #1 saj, Feb 27, 2006
  2. bmcpanel

    bmcpanel Well-Known Member

    Joined:
    Jun 1, 2002
    Messages:
    546
    Likes Received:
    0
    Trophy Points:
    316
    Yes, this has happened to me in the past. Sorry, but I do not remember what the cause was.... something Cpanel did, as I remember.
     
    #2 bmcpanel, Feb 27, 2006
  3. saj

    saj Member

    Joined:
    Nov 6, 2004
    Messages:
    19
    Likes Received:
    0
    Trophy Points:
    151
    Any one know Why accounts in reseller WHM vanishes

    Hi,

    Thank you for the response.

    Is any one know why the accounts in reseller WHM vanishes. I am facing this problem for the last one month., To solve this we logged in to main WHM and re-assigned the reseller for all the accounts under that reseller account. But the problem came up again after a few days :mad: . Please help

    Thank you for any help

    Saj
    Asteriskssoft.com
     
    #3 saj, Feb 28, 2006
  4. webignition

    webignition Well-Known Member

    Joined:
    Jan 22, 2005
    Messages:
    1,880
    Likes Received:
    0
    Trophy Points:
    166
    Why the interest in small text and startling colours? It hardly makes your posts easy to read!
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #4 webignition, Feb 28, 2006
  5. AlexAT

    AlexAT Well-Known Member
    PartnerNOC

    Joined:
    May 23, 2003
    Messages:
    203
    Likes Received:
    0
    Trophy Points:
    166
    Location:
    Ukraine
    cPanel Access Level:
    Root Administrator
    Run:
    del -f /etc/trueuserowners
    /scripts/updateuserdomains

    and check.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #5 AlexAT, Feb 28, 2006
  6. saj

    saj Member

    Joined:
    Nov 6, 2004
    Messages:
    19
    Likes Received:
    0
    Trophy Points:
    151
    Account list in reseller WHM vanishes

    Hi AlexAT,

    gr8 :) It is working fine now. Thank you for your gr8 help. I checked it with one reseller account today which actually got 19 reseller accounts but listed only 2. Your method helped me to fix the issue quickly. But do you know what is the root cause of this issue. I checked cron for root and I could not find out anything which modifies the file /etc/trueuserowners.

    Warm regards,
    Saj.
     
    #6 saj, Feb 28, 2006
  7. AlexAT

    AlexAT Well-Known Member
    PartnerNOC

    Joined:
    May 23, 2003
    Messages:
    203
    Likes Received:
    0
    Trophy Points:
    166
    Location:
    Ukraine
    cPanel Access Level:
    Root Administrator
    cPanel is not a non-buggy system.
    Sometimes it creates discrepancies in system files - during account creation, modification etc.
    Thanks God, developers of cPanel know that and provide us with scripts that can fix such problems.

    Glad to hear you fix your problem.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #7 AlexAT, Mar 1, 2006
(You must log in or sign up to post here.)
Loading...
Similar Threads - Accounts list reseller
  1. urgido

    Problem when creating or listing mail accounts

    urgido, Aug 3, 2018, in forum: E-mail Discussion
    Replies:
    1
    Views:
    269
    cPanelLauren
    Aug 3, 2018
  2. Corb

    How to add another field on List Accounts?

    Corb, Jun 25, 2018, in forum: User Experience
    Replies:
    1
    Views:
    74
    cPanelMichael
    Jun 26, 2018
  3. Jacques Murray

    List Accounts Gives Fatal Error

    Jacques Murray, May 31, 2018, in forum: General Discussion
    Replies:
    5
    Views:
    122
    cPanelLauren
    May 31, 2018
  4. shazde

    List accounts hangs

    shazde, May 22, 2018, in forum: User Experience
    Replies:
    3
    Views:
    99
    cPanelLauren
    May 23, 2018
  5. linux4me2

    SOLVED cPanel & WHM 70: Edit Package From List Accounts?

    linux4me2, May 9, 2018, in forum: User Experience
    Replies:
    3
    Views:
    135
    Infopro
    May 9, 2018

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice