Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Accounts missing?

Discussion in 'General Discussion' started by buzit, Sep 10, 2001.

  1. buzit

    buzit Registered

    Joined:
    Sep 10, 2001
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    301
    I lost all twelve of my accounts in Web Host Manager three weeks ago and the server administrator has yet to fix the problem or let me know what\'s up. It simply says 0 accounts......if anyone has an idea as to the reason/reasons this could happen I would appreciate it.
     
    #1 buzit, Sep 10, 2001
  2. rpmws

    rpmws Well-Known Member

    Joined:
    Aug 14, 2001
    Messages:
    1,822
    Likes Received:
    8
    Trophy Points:
    318
    Location:
    back woods of NC, USA
    do you see these on the drop down menu for like password admin and things like that?
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 rpmws, Sep 10, 2001
  3. buzit

    buzit Registered

    Joined:
    Sep 10, 2001
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    301
    [quote:e64e358f6b]do you see these on the drop down menu for like password admin and things like that? [/quote:e64e358f6b]
    Nick...the only place where the accounts are not listed is when Webhost Manager first comes up. Or if you chose in the left column under \"Account Functions\" the List Accounts option where it displays all your accounts along with \"Domain...IP...Username...Partition...Quota...Plan...Space used and so forth.

    If you choose \" suspend or unsuspended an account\" or \"password modification\" all 12 of the accounts are listed.???

    I\'m stumped however, as to why they are not listed in the \"List Accounts\" section, and my not being the server administrator, I have no way actually to change it.
    Thanks! for the reply
    Buz
     
    #3 buzit, Sep 11, 2001
  4. Domenico

    Domenico Well-Known Member

    Joined:
    Aug 14, 2001
    Messages:
    375
    Likes Received:
    9
    Trophy Points:
    318
    I had the same problem a month or so ago.
    Check your httpd.conf !!!

    That\'s were WHM gets the accounts from. if it\'s empty look at the backup conf file and replace it. If it\'s the same you have to manually add those accounts to httpd.conf again.

    Only twelve accounts so no problem there I suppose.

    Good luck.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #4 Domenico, Sep 11, 2001
  5. Dahlia

    Dahlia Active Member

    Joined:
    Aug 16, 2001
    Messages:
    37
    Likes Received:
    0
    Trophy Points:
    306
    try typing /scripts/updateuserdomains in the shell when logged in as root. thats how i update the domains on our server. every since that cpanel update that wiped all the accounts in list accounts out, each new account we get from our online form doesn't get added. the only accounts that are added on the dot are the ones created directly through webhostmanager. its annoying to have to login and type that each time, but at least there is a script to pull them all back to the list accounts area. :(

    [Edited on 9/11/01 by Dahlia]
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #5 Dahlia, Sep 11, 2001
(You must log in or sign up to post here.)
Loading...
Similar Threads - Accounts missing
  1. madpato

    Missing Email Accounts

    madpato, Aug 28, 2018, in forum: E-mail Discussion
    Replies:
    11
    Views:
    958
    Olusegun
    Jun 10, 2019
  2. alias harun

    Addon domains missing after moving accounts to new server

    alias harun, Aug 19, 2018, in forum: Data Protection
    Replies:
    2
    Views:
    392
    cPanelLauren
    Aug 22, 2018
  3. mitch2k

    User accounts with IP missing

    mitch2k, Sep 19, 2017, in forum: General Discussion
    Replies:
    1
    Views:
    1,231
    cPanelMichael
    Sep 19, 2017
  4. Babalola Oladapo

    Missing cpanel accounts on WHM

    Babalola Oladapo, Sep 7, 2017, in forum: General Discussion
    Replies:
    7
    Views:
    853
    cPanelMichael
    Sep 7, 2017
  5. dmkmedia

    New Thread Accounts Transfer Issues

    dmkmedia, Jul 19, 2019 at 7:14 AM, in forum: Data Protection
    Replies:
    0
    Views:
    35
    dmkmedia
    Jul 19, 2019 at 7:14 AM

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice