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Accounts not created?

Discussion in 'General Discussion' started by Clay, Jan 28, 2003.

  1. Clay

    Clay Member

    Jan 16, 2003
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    I'll admit I'm new at this, but this seems like it should be pretty straight forward. I go into &new account&, fill everything out, and hit the create button

    it says something about &Missing NS2 Config Line in /etc/wwwacct.conf&, but it says &Account Creation Completed&

    but if i go to &List Accounts&, there is nothing there.

    Any ideas?
  2. Website Rob

    Website Rob Well-Known Member

    Mar 23, 2002
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    Alberta, Canada
    cPanel Access Level:
    Root Administrator
    Yeah, you can never go by the &Account Creation Completed& msg. as it's wrong as many times as it's right.

    The error msg. though, is telling you that you only have one Nameserver registered on the Server and I do believe two is a must -- hence the &missing NS2& msg. as you must have NS1 listed in that file already.

    If you're not sure what your NS2 is, although it is usually, you can check at: and find out lots of other good info as well.

    Then you will need to use SSH to manually edit the /etc/wwwacct.conf file. Restarting Apache maybe required -- never had this problem so not sure.

    Actually, it just dawned on me where that file was getting it's info from and you can use WHM & Edit Setup to check your Nameservers. If two are shown there, that means for some reason it didn't get copied into the file. Do a save anyway -- if the info is correct -- then try again.
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