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Accounts Not Showing

Discussion in 'General Discussion' started by sadeghr, Mar 9, 2016.

  1. sadeghr

    sadeghr Registered

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    hi

    Accounts list is not shown.

    list user not in /var/cpanel/users

    in file /etc/trueuserdomains empty!

    All users of the database is (home and database)

    The backups are not:

    /var/cpanel/users

    /etc/trueuserdomains

    what do ?


    please help ...
     
    #1 sadeghr, Mar 9, 2016
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

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    Hello :)

    The information you provided suggests files/directories were deleted from your system. Have you determined the reason your system is missing those files? Were they deleted by accident, and if so, have you determined which command was used for the deletion?

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 cPanelMichael, Mar 9, 2016
  3. syslint

    syslint Well-Known Member

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    /var/cpanel/users and /var/cpanel/userdata are two important directories. Some one clearly deleted it. You just need to find out who did . If you don't have backups , start recreating accounts and configuring it manually.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #3 syslint, Mar 9, 2016
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