Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Accounts Not Showing

Discussion in 'General Discussion' started by sadeghr, Mar 9, 2016.

  1. sadeghr

    sadeghr Registered

    Joined:
    Mar 8, 2016
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Root Administrator
    hi

    Accounts list is not shown.

    list user not in /var/cpanel/users

    in file /etc/trueuserdomains empty!

    All users of the database is (home and database)

    The backups are not:

    /var/cpanel/users

    /etc/trueuserdomains

    what do ?


    please help ...
     
    #1 sadeghr, Mar 9, 2016
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    44,749
    Likes Received:
    1,885
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello :)

    The information you provided suggests files/directories were deleted from your system. Have you determined the reason your system is missing those files? Were they deleted by accident, and if so, have you determined which command was used for the deletion?

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 cPanelMichael, Mar 9, 2016
  3. syslint

    syslint Well-Known Member

    Joined:
    Oct 9, 2006
    Messages:
    262
    Likes Received:
    6
    Trophy Points:
    168
    Location:
    India
    cPanel Access Level:
    Root Administrator
    Twitter:
    /var/cpanel/users and /var/cpanel/userdata are two important directories. Some one clearly deleted it. You just need to find out who did . If you don't have backups , start recreating accounts and configuring it manually.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #3 syslint, Mar 9, 2016
(You must log in or sign up to post here.)
Loading...
Similar Threads - Accounts Showing
  1. Benjamin D.

    Reseller account not showing owned accounts in "Current User" menu?

    Benjamin D., Jun 6, 2017, in forum: General Discussion
    Replies:
    3
    Views:
    833
    cPanelMichael
    Jun 6, 2017
  2. bluecup

    Why are SSL in VPS accounts showing they verified by cPanel?

    bluecup, May 1, 2017, in forum: Security
    Replies:
    1
    Views:
    475
    cPanelMichael
    May 2, 2017
  3. obak

    SOLVED Email accounts not showing in users cPanel

    obak, Jan 10, 2017, in forum: E-mail Discussion
    Replies:
    4
    Views:
    2,282
    cPanelMichael
    Jan 10, 2017
  4. Onklmaps

    New Thread Does suspended accounts use resources?

    Onklmaps, Sep 24, 2018 at 7:54 AM, in forum: Data Protection
    Replies:
    0
    Views:
    4
    Onklmaps
    Sep 24, 2018 at 7:54 AM
  5. ca2236

    Accounts Backup log file?

    ca2236, Sep 11, 2018, in forum: Data Protection
    Replies:
    1
    Views:
    76
    cPanelLauren
    Sep 12, 2018

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice