nintendo

Member
Feb 7, 2011
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0
51
were can i find reseller center ? i need help im having this problem on 3 of my alpha reseller servers ..


when i make a master account and that user makes a whm reseller it does not show anytabs
 

cPanelTristan

Quality Assurance Analyst
Staff member
Oct 2, 2010
7,607
40
248
somewhere over the rainbow
cPanel Access Level
Root Administrator
Hello nintendo,

When logged in as the root user in WHM, you will need to enable more options for the resellers you've created in WHM > Resellers > Edit reseller privileges & nameservers area. I'm uncertain what you need to be added precisely, since you haven't stated at this point what you need that is missing specifically.

Thanks.
 

nintendo

Member
Feb 7, 2011
5
0
51
yes but im not root i have a super alpha reseller and now all my master reseller users keep telling me when they make whm resellers they dont see any function like here in image below


i made a master reseller account then made a whm reseller from that master account and when i login the whm reseller this happens below



http://i.min.us/ieaAJC.PNG




also heres a image when i press upgrade to whm reseller

http://i.min.us/iebrfu.PNG
 

cPanelTristan

Quality Assurance Analyst
Staff member
Oct 2, 2010
7,607
40
248
somewhere over the rainbow
cPanel Access Level
Root Administrator
How are you making resellers if you do not have Resellers area in WHM for that super alpha reseller? If you don't have root level access, then you likely don't have the adequate permissions to create the options you need for these resellers and will need to ask your provider how to get this enabled.
 

nintendo

Member
Feb 7, 2011
5
0
51
k i have super alpha reseller to make a reseller i go to create account then go to zamfoo alpha reseller then upgrade the account to master or whm
 

cPanelTristan

Quality Assurance Analyst
Staff member
Oct 2, 2010
7,607
40
248
somewhere over the rainbow
cPanel Access Level
Root Administrator
If you cannot see the Resellers area in WHM, then you aren't being given the options needed to allow those reseller users what you are wanting them to have. You will need to contact your provider to ask them how to get this changed.
 

nintendo

Member
Feb 7, 2011
5
0
51
thanks im trying to explain to my provider but their so dumb i dont know how simpler i can put it