how long does it take to activate the trial license for whm instance on aws? I authenticating my cPanel store account but when I go on activating license its giving me an error, I am attaching the screenshot for the page below.
Hey there! I'm sorry to hear about the license issues on the machine. Normally I would expect that to work almost instantly, so it might be best to contact our Customer Service team directly to have them check the license system and see what it going on with that particular IP address. You can find details on how to contact them directly here:
support.cpanel.net
How do I contact cPanel Customer Service?
Introduction How do I contact cPanel Customer Service? Our Customer Service team is able to offer help for any issues relating to all licensing, billing, and Partner NOC program-related concerns....
This seems be a issue with me too. Not sure why they are not allowing trial licenses. Can you not put a trial order page directly under manage2?
This new trial license system never worked for me and when I posted a ticket they just gave predefined replies. I have again posted a ticket for trial license and no update for it for hours. I have verified the IP is clean and never licensed for cpanel
This new trial license system never worked for me and when I posted a ticket they just gave predefined replies. I have again posted a ticket for trial license and no update for it for hours. I have verified the IP is clean and never licensed for cpanel
Thanks for getting that submitted. Our Customer Service team replied to that about 2 hours ago and got a temporary migration license set up for you so that is in place now. If you still see things not working how you expect just let me know!
I also faced the same issue. I tried AWS Lightsail, waste my time. send mail to support. and the support section also didn't work.
