Thank you but I know about the resolved case change log. That does not give me what I want to know. As users we ought to be able to see the status of open cases as well. I would hope that something as serious as serious as not being able to use the back up system properly is high enough priority that it will get addressed very quickly. I am aware of the supposed work around, but that is not good as it eats up the disk space extremely quickly and is not a viable alternative. A fix is need right away (not to mention the ability to run weekly back ups which was taken away from us).