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Active Changelog Cases

Discussion in 'General Discussion' started by PCZero, Jul 6, 2013.

  1. PCZero

    PCZero Well-Known Member

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    Is there a page where we can view the currently active change log cases and maybe even a status on them? I'd like to be able to watch the progress on a particular case number
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    The actual change log is found at:

    cPanel/WHM - Change Log

    There is no publicly available webpage that lists the internal cases we have open. You are welcome to open a support ticket or forum thread if there is a particular internal case that you would like an update on.

    Thank you.
     
  3. PCZero

    PCZero Well-Known Member

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    Thank you but I know about the resolved case change log. That does not give me what I want to know. As users we ought to be able to see the status of open cases as well. I would hope that something as serious as serious as not being able to use the back up system properly is high enough priority that it will get addressed very quickly. I am aware of the supposed work around, but that is not good as it eats up the disk space extremely quickly and is not a viable alternative. A fix is need right away (not to mention the ability to run weekly back ups which was taken away from us).
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    I recommend replying to the individual forum threads regarding updates for specific cases. These threads are typically updated when an internal case is resolved and a resolution is pushed out to a version of cPanel/WHM.

    Thank you.
     
  5. PCZero

    PCZero Well-Known Member

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    It would be very nice to have a centralize repository of status of issue. It can be a PITA to have to constantly surf through multiple threads to keep track of a number of issues.
     
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