Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Add ability to "do not delete dns" when terminating reseller and their accounts.

Discussion in 'General Discussion' started by electric, Aug 20, 2017.

  1. electric

    electric Well-Known Member

    Joined:
    Nov 5, 2001
    Messages:
    719
    Likes Received:
    3
    Trophy Points:
    318
    Hello,

    On the "View Reseller Usage and Manage Account Status" page in the WHM, there is the ability to Terminate all of the reseller's accounts.

    Can you please add the ability to "Do not delete DNS"?

    This is necessary for when we move a reseller and all their accounts to a different server within our DNS Cluster, and need to terminate their accounts on the old server.

    Thanks!
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    38,080
    Likes Received:
    1,364
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello,

    I recommend opening a feature request for the addition of a "Keep DNS Zone" option in that interface:

    Submit A Feature Request

    In the meantime, you can sort by "owner" in "WHM Home » Account Functions » Terminate Accounts" to quickly select all accounts associated with a reseller with the "Keep DNS Zone" feature enabled.

    Thank you.
     
Loading...

Share This Page