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SOLVED Add elastic ips from AWS to WHM?

Discussion in 'General Discussion' started by mekatech, Jun 25, 2018.

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  1. mekatech

    mekatech Member

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    i need help or a quick guide to add dedicated ips to whm from amazon, already allocated a few ip addresses, but it doesnt work, any help will be really appreciated.
     
  2. 24x7server

    24x7server Well-Known Member

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    Hi,

    You can add the IPs from the WHM >> Add an IP address (AWS will give a natting, so things have to be checked also).. Are you facing any issue with this?
     
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  3. mekatech

    mekatech Member

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    yes bro, when i allocate a new elastik ip and assing it to whm via add ip, then i add it to the site and it doesnt work, i let the site propagates for more than 24 hours but nothing, i dont know if it have to be with aws intance network interface, thank in advance
     
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello @mekatech,

    Did you add the public IP address or the private IP address?

    If you've already setup and assigned the IP address using the instructions from Amazon's documentation, then you should be able to add the private IP address using WHM >> Add a New IP Address. Since your server will be in NAT mode, ensure to review the following document for information about how that works:

    1:1 NAT - Version 70 Documentation - cPanel Documentation

    Let us know if you have any questions or encounter any issues adding the IP address.

    Thank you.
     
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  5. mekatech

    mekatech Member

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    elastik ips are private ips, i tried adding to whm and appears on whm, but when i change a site ip address it never propagates
     
  6. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello,

    By "private" IP address, can you confirm that you mean the local IP address (e.g. 10.1.1.1 and not the publicly accessible IP)? If so, can you run the following command and let us know if it helps:

    Code:
    /scripts/build_cpnat
    Thank you.
     
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  7. mekatech

    mekatech Member

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    check the screenshot

    [removed due to use of real IP address in the image]
     
    #7 mekatech, Jun 26, 2018
    Last edited by a moderator: Jun 26, 2018
  8. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello,

    Can you run the following command and let us know if it helps:

    Code:
    /scripts/build_cpnat
    If not, please open a support ticket so we can take a closer look at the affected system. You can post the ticket number here and we will link this thread to the ticket.

    Thank you.
     
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  9. mekatech

    mekatech Member

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    warn [build_cpnat] Unable to map [removed]
     
  10. mekatech

    mekatech Member

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    i had opened more than 1 ticket for the same issue
     
  11. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello @mekatech,

    Can you let me know the ticket numbers?

    Thank you.
     
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  12. mekatech

    mekatech Member

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    9661311 this is one
     
  13. mekatech

    mekatech Member

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    i think i found the issue, i assigned the ip address to the network interface then selected a secondary ip and it built the map
     
  14. mekatech

    mekatech Member

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    this only works for the nameservers i need to know how to add elastic ips to sites for ssl purposes
     
  15. mekatech

    mekatech Member

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    after changing the site ip can only see the root directory [removed]
     
  16. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello @mekatech,

    Can you let us know the full steps you took to change the account's IP address? Also, note your support ticket was closed back on June 6th, so please feel free to open a new one and reference the ticket number here if you'd like us to take a closer look at the system.

    Thank you.
     
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  17. mekatech

    mekatech Member

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    i figured out michael thanks i just need to to attach the elastic ip to a private ip address in the network interface
     
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