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Add mx records for subdomains in the new interface

Discussion in 'E-mail Discussions' started by Dimas Ahmad Eka Putra, Aug 27, 2017.

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  1. Dimas Ahmad Eka Putra

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    I am a website owner and using cPanel 64.0.36 but still get an error while adding MX record to a subdomain, "Sorry, you do not have access to the domain subdomain.domain.sld.cctld"
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    Internal case CPANEL-15406 is open to address an issue where "cPanel >> Zone Editor" does not allow the creation of MX records for subdomains that have not first been added to the account via "cPanel >> Subdomains". I'll monitor the case and update this thread with more information as it becomes available. In the meantime, the workaround is to first add the subdomain to the cPanel account using "cPanel >> Subdomains".

    Thank you.
     
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