Add-on Domain DNS Entry

[norb2000]

I tried searching through the forums for this problem but seems that no one has answered it or asked it before, here it goes.

I had four add-on domains on my cpanel account that pointed to sub domains, and it gives you a nice little message that dns and mail points here and there. Then I asked for my account to be reset because my folder was too messy. I attempted to add them again, and got this message:

Domain already exists, it was not added.
Nameserver ips for domain.com are: xx,xx Sorry, a DNS entry for domain.com already exists, please delete it first.

Any ideas?

 

[FWC]

Those DNS zones exist on the server from the first install. They need to be deleted before you can add the Add On Domains again.

 

[norb2000]

How do you do that?

 

[Tom Pyles]

Kind of a stupid solution, but it works. I still have this problem even when I delete the DNS entry in WHM, so here is what can be done. In WHM, set up the add-on as its own account...then delete that account. That clears it out of DNS completely and then you can then set it up as an add-on.

 

[gic]

You could also just choose delete a DNS zone. That should work too (from WHM)