Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Add-on domain troubles

Discussion in 'Bind/DNS/Nameserver' started by poncethecat, Dec 26, 2015.

  1. poncethecat

    poncethecat Registered

    Joined:
    Dec 26, 2015
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    127.0.0.1
    cPanel Access Level:
    Website Owner
    Hey guys~
    I added an extra domain as an add-on domain to my cpanel. I had bought the extra domain to use as a link shortner. I setup a sub-domain for the add-on domain, and here is where I discovered the issue. When I go to my normal domain(not the add-on one) in a web browser, I don't have to use www. But yet, whenever I try to access the sub-domain(for the add-on domain) it forces me to use www., which is annoying. Is there any way to fix this?
     
    #1 poncethecat, Dec 26, 2015
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    45,729
    Likes Received:
    1,992
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello :)

    Are you using any custom Mod_Rewrite rules in the .htaccess file of the addon domain name's document root or in the .htaccess file within the public_html directory?

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 cPanelMichael, Dec 28, 2015
(You must log in or sign up to post here.)
Loading...
Similar Threads - domain troubles
  1. khatir

    New Thread Recover Accounts Addon Domain Issue

    khatir, Jan 16, 2019 at 5:32 AM, in forum: Data Protection
    Replies:
    2
    Views:
    20
    khatir
    Jan 16, 2019 at 9:20 AM
  2. knightmare

    New Thread Redirect ip to domain name

    knightmare, Jan 15, 2019 at 6:29 AM, in forum: Bind/DNS/Nameserver
    Replies:
    0
    Views:
    27
    knightmare
    Jan 15, 2019 at 6:29 AM
  3. Luana Premoli

    Creating Subdomain with One Character Error

    Luana Premoli, Jan 14, 2019 at 12:49 PM, in forum: Bind/DNS/Nameserver
    Replies:
    4
    Views:
    55
    cPanelLauren
    Jan 15, 2019 at 2:57 PM
  4. RalphOtowo

    SOLVED Domains redirecting to default web page

    RalphOtowo, Jan 14, 2019 at 12:02 PM, in forum: General Discussion
    Replies:
    7
    Views:
    104
    cPanelMichael
    Jan 16, 2019 at 12:19 PM
  5. shnncof

    Addon Domain Directory Not Created Properly

    shnncof, Jan 11, 2019 at 11:00 PM, in forum: General Discussion
    Replies:
    2
    Views:
    167
    cPanelMichael
    Jan 14, 2019 at 10:34 AM

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice