add-on domains not working again

[cjg]

Hello,

It is rather dis-appointing to find that the tweak functions in the whm for adding add-on domains has actually stopped working. Just upgraded to build 99 of cpanel in the hope that it had been corrected, but it has not. What happens is that the checkup on the domain goes through, then it cycles through untill it finally says can not determin ip address domain not added, subdomain has been removed. This is happening with the tweaked settings allowing unregistered domains to be parked/added on, as well as the option to allow ip addresses that do not resolve to this nameserver checked. The domains are using our nameservers and have been for 3 or more days. Is there a solution to this being worked on, or has no other person reported this problem?

Please we need this working urgently to keep our customers happy.

 

[cjg]

Hello,

Could someone please actually advise what is being done to resolve this issue? It is a very real issue that has not even been resolved in build 107 of cpanel5.

We need to be able to add add-on domains, with out the error being returned to make sure that the domain is registered at a recognised domain registrar. These domains are registered, have propogated and are using our nameservers.

Christopher Gregory