Add user problem - cannot login

When adding a user outside the automation of cPanel/WHM, you will also need to create a FTP user manually to allow FTP access.

Note, it may be easier if you removed that account then created a cPanel account with a domain/subdomain you know wont ever be used such as username.example.com.

 

Yaseen

Hello ,

Can you please let me know the exact error you get while accessing the ftp account

 

Think I may have found a good work-a-round

Based on other suggestions

1)
I setup a DUMMY cpanel account called rabbit.rabbit.com (use something that will never ever actually work).

rabbitr with password bunny

2)
I went to etc/passwd
You will see it setup normally with the home directory pointing to /home/rabbit
You need to change this to something like this
rabbitr:x:32018:32020::/home/superman/public_ftp/siprouser:/usr/local/cpanel/bin/noshell

Change /home/superman/public_ftp/siprouser to wherever you want the login to point. Make sure it is created and make sure its permissions are working.

3) restarted ftp server
/etc/init.d/pure-ftpd restart

4) went into the WHM and resynked ftp password

5) tried to login to that login and it sent me to the new directory I entered without 530 failure