Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Adding a DNS zone -- "Sorry [] is not a valid domain name"

Discussion in 'Bind/DNS/Nameserver' started by golloween, Jun 30, 2004.

  1. golloween

    golloween Member

    Joined:
    Mar 5, 2003
    Messages:
    20
    Likes Received:
    0
    Trophy Points:
    151
    Hi,

    I'm trying to add a new DNS zone for my new domain, but WHM shows this message:

    "Sorry [] is not a valid domain name"

    Of course, the domain name and the IP address I entered are perfectly valid. Please advise how to fix this.

    Vladimir.
     
    #1 golloween, Jun 30, 2004
  2. xstaci2k2

    xstaci2k2 Member

    Joined:
    Nov 23, 2002
    Messages:
    14
    Likes Received:
    0
    Trophy Points:
    151
    what version of cpanel are you using? and are you using clustering?

    we had sort of the same problem but doing the most "CURRENT" update fixed this.
     
    #2 xstaci2k2, Jun 30, 2004
  3. golloween

    golloween Member

    Joined:
    Mar 5, 2003
    Messages:
    20
    Likes Received:
    0
    Trophy Points:
    151
    WHM 9.4.0, Cpanel 9.4.1, updated 2 or 3 days ago. No clustering.
     
    #3 golloween, Jun 30, 2004
  4. ccccanada

    ccccanada Well-Known Member

    Joined:
    Jan 17, 2003
    Messages:
    279
    Likes Received:
    0
    Trophy Points:
    166
    If you have just registered the domain name and it does not show yet on a whois search then you have to make sure that the settings in "Tweak Settings" are set to "Allow Creation of Parked/Addon Domains that are not registered"

    If this is a transfer you have to make sure that
    "Allow Creation of Parked/Addon Domains that resolve to other servers (ie domain transfers) [This can be a major security problem. If you must have it enabled, be sure to not allow users to park common internet domains.]"

    is checked
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #4 ccccanada, Jun 30, 2004
  5. golloween

    golloween Member

    Joined:
    Mar 5, 2003
    Messages:
    20
    Likes Received:
    0
    Trophy Points:
    151
    The domain I'm adding has been registered for a year or so, and it appears in WHOIS. I'm not sure that the domain is the problem.
     
    #5 golloween, Jul 1, 2004
  6. sawbuck

    sawbuck Well-Known Member

    Joined:
    Jan 18, 2004
    Messages:
    1,366
    Likes Received:
    6
    Trophy Points:
    168
    cPanel Access Level:
    Root Administrator
    Is the domain shown under "List Accounts"?
     
    #6 sawbuck, Jul 1, 2004
  7. golloween

    golloween Member

    Joined:
    Mar 5, 2003
    Messages:
    20
    Likes Received:
    0
    Trophy Points:
    151
    I've solved the problem -- it was the WHM theme I was using. I submitted a ticket to WHM support and here's what they replied:

    The theme that you are using for WHM needs to be updated. Please switch to the x2 theme.

    When I switched the theme, everything worked perfectly. Anyway, thanks everyone for the suggestions!

    Vladimir.
     
    #7 golloween, Jul 2, 2004
(You must log in or sign up to post here.)
Loading...
Similar Threads - Adding zone Sorry
  1. knightmare

    SOLVED issues when adding dns zones

    knightmare, Jun 5, 2018, in forum: Bind/DNS/Nameserver
    Replies:
    3
    Views:
    872
    cPanelLauren
    Jun 6, 2018
  2. Luiz Guilherme

    Problem adding DMARC in cPanel

    Luiz Guilherme, Nov 30, 2018, in forum: E-mail Discussion
    Replies:
    1
    Views:
    394
    cPanelLauren
    Dec 3, 2018
  3. rjgapz

    Adding subdomain using PHP script?

    rjgapz, Nov 12, 2018, in forum: cPanel Developers
    Replies:
    1
    Views:
    215
    cPanelMichael
    Nov 13, 2018
  4. keat63

    Adding a new custom RBL

    keat63, Oct 23, 2018, in forum: E-mail Discussion
    Replies:
    22
    Views:
    306
    rpvw
    Oct 31, 2018
  5. bdp31770

    Removing and Re-adding Domain and MX Records

    bdp31770, Oct 12, 2018, in forum: E-mail Discussion
    Replies:
    1
    Views:
    118
    cPanelLauren
    Oct 16, 2018

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice