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Adding a DNS zone -- "Sorry [] is not a valid domain name"

Discussion in 'Bind / DNS / Nameserver Issues' started by golloween, Jun 30, 2004.

  1. golloween

    golloween Member

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    Hi,

    I'm trying to add a new DNS zone for my new domain, but WHM shows this message:

    "Sorry [] is not a valid domain name"

    Of course, the domain name and the IP address I entered are perfectly valid. Please advise how to fix this.

    Vladimir.
     
    #1 golloween, Jun 30, 2004
  2. xstaci2k2

    xstaci2k2 Member

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    what version of cpanel are you using? and are you using clustering?

    we had sort of the same problem but doing the most "CURRENT" update fixed this.
     
    #2 xstaci2k2, Jun 30, 2004
  3. golloween

    golloween Member

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    WHM 9.4.0, Cpanel 9.4.1, updated 2 or 3 days ago. No clustering.
     
    #3 golloween, Jun 30, 2004
  4. ccccanada

    ccccanada Well-Known Member

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    If you have just registered the domain name and it does not show yet on a whois search then you have to make sure that the settings in "Tweak Settings" are set to "Allow Creation of Parked/Addon Domains that are not registered"

    If this is a transfer you have to make sure that
    "Allow Creation of Parked/Addon Domains that resolve to other servers (ie domain transfers) [This can be a major security problem. If you must have it enabled, be sure to not allow users to park common internet domains.]"

    is checked
     
    #4 ccccanada, Jun 30, 2004
  5. golloween

    golloween Member

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    The domain I'm adding has been registered for a year or so, and it appears in WHOIS. I'm not sure that the domain is the problem.
     
    #5 golloween, Jul 1, 2004
  6. sawbuck

    sawbuck Well-Known Member

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    Is the domain shown under "List Accounts"?
     
    #6 sawbuck, Jul 1, 2004
  7. golloween

    golloween Member

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    I've solved the problem -- it was the WHM theme I was using. I submitted a ticket to WHM support and here's what they replied:

    The theme that you are using for WHM needs to be updated. Please switch to the x2 theme.

    When I switched the theme, everything worked perfectly. Anyway, thanks everyone for the suggestions!

    Vladimir.
     
    #7 golloween, Jul 2, 2004
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