craigthomas

Registered
Aug 1, 2019
3
0
1
england
cPanel Access Level
Website Owner
Hi Muhammed.

Got the website live now but what ever I have done has now effected the emails for that domain. If I try and send an email I get

his is the mail system at host mailrelay3-2.pub.example.com.

Code:
####################################################################
# THIS IS A WARNING ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE. #
####################################################################

I'm sorry to have to inform you that your message has not yet
been delivered to one or more recipients. It's attached below.

[email protected] delayed: example.net:
400 Network error: Could not connect to example.net:25
I did delete 2 cname

mail. and ftp.

I have put them back on but emails not going through.

Any ideas?

Regards

Craig
 
Last edited by a moderator:

cPanelLauren

Forums Analyst II
Staff member
Nov 14, 2017
6,762
535
263
Houston
cPanel Access Level
DataCenter Provider
How long did you wait after putting them back and testing? You may be experiencing issues with propagation in this instance.

If it's still not functioning you may want to ensure that port 25 is in fact open (some providers close this to limit spam email)
 

Muhammed Fasal

Well-Known Member
Aug 9, 2017
53
9
8
India
serverhealers.com
cPanel Access Level
Root Administrator
What was/is set on MX record for the domain name? If it was the domain alone, then changing A record for the domain should affect the email service too. To resolve that, you should correct the MX record as before there (below might help to get you on board)

mail.domain.com IN A [old IP address]
domain.com IN MX 0 mail.domain.com [update the existing MX record] [replace domain.com with the actual domain name]

If you are still facing issues, PM me with the actual domain name (do not share it here). I'll assist further from there. :)