b16b18

Member
Jan 30, 2012
15
0
51
cPanel Access Level
Website Owner
I'm trying to add one of the additional IPs I purchased and move my website to a dedicated IP so it's not sharing with my nameservers and I think I messed something up because my website is down now.

I edited which was an empty file
vi /etc/ips

and added 1 line
184.22.23.42:255.255.255.248:184.22.23.41

then restarted
service ipaliases restart

I now see the new IP in WHM. Then changed my site's IP in WHM. And now I see the new IP listed as dedicated to the domain. Problem now is my site is down. Did I miss a step or do something wrong?? Below is my new IP assignment.

184.22.23.40/29

Address: 184.22.23.40
Netmask: 255.255.255.248 = 29
Network: 184.22.23.40
Broadcast: 184.22.23.47
HostMin: 184.22.23.41
HostMax: 184.22.23.46


shoot, i just realized i posted this in the wrong section. can someone move it?
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,903
2,237
463
Hello :)

The method you used is not the standard method for adding an IP address. Typically, after your data center has delegated an IP address to your server, you can add it via:

"WHM Main >> IP Functions >> Add a New IP Address"

In cases where this option is not available (e.g. VPS servers), then it's often better to contact your VPS hosting provider to ensure they add the IP address for you rather than manually editing the /etc/ips file.

From what I can tell, the IP address you added is not responsive. You should consult with your hosting provider or data center to ensure it's properly added to your server.

Thank you.