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Adding Addon Domain Email

Discussion in 'E-mail Discussion' started by newbie123, Nov 21, 2014.

  1. newbie123

    newbie123 Registered

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    Hi all,

    Currently I have purchase a new shared dedicated IP hosting (Cpanel backend). I have add a new addon domain. The email running was fine untill I made a changes to its A record of www.domain.com pointing to other IP. How could I possibly configure this. It is related to MX record? How to configure it to work?
     
  2. 24x7ss

    24x7ss Well-Known Member

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    You can point the MX record to that dedicated IP and wait for sometime for DNS propagation. Mails will start working fine. Also, In WHM >> exim configuration there is a setting which your hosting provider can set "Allow mails from dedicated IP" then only your mails will use that particular IP for sending/receiving mails.
     
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  3. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello :)

    Could you elaborate on the specific error message or issue you are having with the email? Ensure the MX destination is a hostname that resolves to your server's IP address.

    Note the MX destination should be a hostname and not an IP address itself.

    Thank you.
     
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