Adding and editing multiple records in DNS Zone Manager

Operating System & Version
CENTOS 7.8 kvm
cPanel & WHM Version
v90.0.2

ITHKBO

Registered
Jun 23, 2020
2
3
3
Netherlands
cPanel Access Level
Root Administrator
Hello,

We are currently on Current Tier 90.0.2 with several server clusters and having some design issues with how the new DNS Zone Manager works.
First of is it possible for us to remove the now deprecated DNS function button "Edit DNS Zone" instead of having to wait every time for a redirect froms /scripts to /scripts7
The button has zero purpose right now.

Second and our most important question. How can we add or edit multiple DNS Zone records at the same time like in the previous version. (Edit DNS ZONE)
Now admins have to fill in all values on one record than press "ADD RECORD" and than again on "+ ADD Record" and repeat this process instead of having 10 blank records to fill in as desired with different record types all with one handy save button.

This new design makes it impossible to run any kind of automation nor work top to bottom with filling out records.
Additionally this prevents us from editing multiple records which are to be updated at the same time. Like for example NS records.

We understand the idea behind this behavior to possibly limit the risk of having a user mess up there entire Zone file by careless editing.
However for Zone administrators this causes a lot of extra wasted time that should not be spend in this interface.


Any mitigation possible or is this something that will be the new norm for Zone editing from the WHM GUI?
 
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cPanelLauren

Product Owner
Staff member
Nov 14, 2017
13,304
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Houston
As far as automation goes you wouldn't use the UI to do this anyway you'd want to use the API so it wouldn't have any effect on how the UI behaves. Automation would utilize the WHMAPI1 functions here: https://documentation.cpanel.net/display/DD/WHM+API+1+Sections+-+DNS

While I do see your concerns about editing multiple RR's in the zone file through the UI I would suggest a feature request to improve this interface. Since it's still pretty new to WHM the team that worked on it is most likely still looking for feedback.

As of now there is not a way to remove the redirection from Edit DNS Zone -> DNS Zone Manager beyond just go to the DNS Zone Manager Directly
 

cPanelLauren

Product Owner
Staff member
Nov 14, 2017
13,304
1,252
313
Houston
Hi @ITHKBO


It looks like we're tracking concerns about this in CPANEL-33635 and I've added your forums thread here to the internal case. I've also had a discussion with one of the developers who works on the team that created this change and they should be responding here shortly as well with some more information.

Thanks!
 

jndawson

Well-Known Member
Aug 27, 2014
284
31
78
Western US
cPanel Access Level
DataCenter Provider
[snip]
Second and our most important question. How can we add or edit multiple DNS Zone records at the same time like in the previous version. (Edit DNS ZONE)
Now admins have to fill in all values on one record than press "ADD RECORD" and than again on "+ ADD Record" and repeat this process instead of having 10 blank records to fill in as desired with different record types all with one handy save button.

This new design makes it impossible to run any kind of automation nor work top to bottom with filling out records.
Additionally this prevents us from editing multiple records which are to be updated at the same time. Like for example NS records.
[snip]
We are in the process of cleaning up over 900 zone records and having to edit every single record in a zone individually rather than edit all and then saving them all at once has dramatically extended labor costs. Additionally, changing the type of record (e.g., CNAME to A record) requires deleting the record completely, then creating a new record, again, increasing time and labor costs.

Please revert back to 'Edit DNS Zone' as an option.
 
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PeteS

Well-Known Member
Jun 8, 2017
194
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Oregon
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Root Administrator
While I do see your concerns about editing multiple RR's in the zone file through the UI I would suggest a feature request to improve this interface. Since it's still pretty new to WHM the team that worked on it is most likely still looking for feedback.
Let's start with HOW did this even even make it off the drawing board? Seriously, I want to know the answer... How is this an improvement? I have always HATED the cPanel interface because it is SO SLOW when making one edit, let alone multiple edits. WHM was my happy place for DNS zone edits. Why would anyone think this is a good idea?

Put a HOLD on removing it in v92, and keep EDZ in WHM until DZM works as it should! Or just scrap DZM entirely - who needs it?

It's not a mere concern, it's a train wreck. @jndawson says "...cleaning up over 900 zone records..." That's a "quit my job" nightmare! A feature request?! You are taking away a surgeon's scalpel and giving us a plastic knife. There is not feature request that will fix this... unless it's an Edit All button that takes us to EDZ. :D

Example from my last server migration: Amazon SES entries require FOUR entries. It's bad enough to have to go through each account to do that, but to have to make it four times as hard... #fail

This. Is. Craziness.

All theatrics aside: Please take the input here seriously and do something about this. It really is a no-brainer to see the problem for admins. I am serious also when I ask for a reason why this ever seemed like a good idea?

-Pete
 
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cPanelDustin

Registered
Staff member
Jan 28, 2020
3
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Houston, Texas
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Root Administrator
Just an update on this. We ended up putting a hold on removing EDZ in v92 as we haven't gotten the DZM quite where we want it. The plan is still to move to this soon, but we want to make sure it meets the needs of cPanel and WHM users alike before do.
 
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PeteS

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Jun 8, 2017
194
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Oregon
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Just an update on this. We ended up putting a hold on removing EDZ in v92 as we haven't gotten the DZM quite where we want it. The plan is still to move to this soon, but we want to make sure it meets the needs of cPanel and WHM users alike before do.
That is a good decision, and thank you!

Please keep us posted on adding bulk update to DZM or other changes to it, and get feedback from admins before removing EDZ.

-Pete
 

jndawson

Well-Known Member
Aug 27, 2014
284
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Western US
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DataCenter Provider
Just an update on this. We ended up putting a hold on removing EDZ in v92 as we haven't gotten the DZM quite where we want it. The plan is still to move to this soon, but we want to make sure it meets the needs of cPanel and WHM users alike before do.
Good.
And when you DO implement it, be sure that it's capable of bulk changes, direct editing, and doesn't include more steps to make a change than necessary.
 
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