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SOLVED Adding DNS TXT Records To Subdomain

Discussion in 'E-mail Discussion' started by Tony S., Apr 28, 2019.

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  1. Tony S.

    Tony S. Member

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    Hi. I am very lost and confused! I have a reseller cpanel hosting account. I created an account for a WordPress site. In the cpanel I created a subdomain. I want to add DNS TXT records to that subdomain for Mailgun verification purposes. The problem I'm having is when I go into my DNS Zone editor there is no subdomain listing only my main domain. When I click the "manage" Icon for my main domain there is a list of my sub domain name with an additional prefix like "whm.my subdomain.com" "webmail.mysubdomain.com" "cpanel.mysubdomain.com" below my main domain name. When I click on add a record there is no "TXT" record in the dropdown list. All that is there is A, CName, and MX. My question is how do I get the TXT option to be added the Add Record dropdown list? Also how would I add the TXT records to my subdomain for Mailgun verification? Can you help?
     
  2. dalem

    dalem Well-Known Member PartnerNOC

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    You are going to have to ask your Provider
    Zone Editor (AAAA, CAA, SRV, TXT) is disabled only they can enable it
     
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  3. Tony S.

    Tony S. Member

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    Thanks For your reply delem. I was able to go into my WHM and enable the advanced Zone Editor features. I'm good to go now.
     
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  4. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Hello Tony,

    I'm glad to see you were able to address the issue. I've marked this thread as solved.

    Thanks!
     
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