Hi,
This is server cPanel and OS version. I have root access on server.
I tried creating a first domain. I entered all settings. However after I press create, the screen stays forever on 'Creating a new account'. The background screen shows there are warning but I cannot access them as the front message stays stuck on 'Creating a new account'.
After 20 mins wait I gave up and refreshed browser, and the message was account creation failed.
I tried re-creating the account again but now am stuck with this message
1. How do I now delete this account to be able to re-use same account name ?
2. How do I see what was the warning background messages are during creation if browser is stuck on this message at front saying 'Creating a new account' ?
3. The options I selected are pretty much the same to what they are on current server site is being hosted. The new cPanel version does have extra options. However as I cannot see what the warnings are, I don't know what the issue is here.
cPanel version where actual sites are being hosted on current server is
Thank You
This is server cPanel and OS version. I have root access on server.
I am moving servers and having to re-create sites on the new server./etc/redhat-release:Red Hat Enterprise Linux Server release 6.10 (Santiago)
/usr/local/cpanel/version:11.72.0.7
/var/cpanel/envtype:standard
CPANEL=release
I tried creating a first domain. I entered all settings. However after I press create, the screen stays forever on 'Creating a new account'. The background screen shows there are warning but I cannot access them as the front message stays stuck on 'Creating a new account'.
After 20 mins wait I gave up and refreshed browser, and the message was account creation failed.
I tried re-creating the account again but now am stuck with this message
A List Account from cPanel shows no site1 created. Under /home I can see a site1 directory created but there is nothing in this directory.Account Creation Status: failed
(XID jtf9r9) This system already has an account named “site1”. at /usr/local/cpanel/Whostmgr/Accounts/Create.pm line 601.
1. How do I now delete this account to be able to re-use same account name ?
2. How do I see what was the warning background messages are during creation if browser is stuck on this message at front saying 'Creating a new account' ?
3. The options I selected are pretty much the same to what they are on current server site is being hosted. The new cPanel version does have extra options. However as I cannot see what the warnings are, I don't know what the issue is here.
cPanel version where actual sites are being hosted on current server is
Hope anyone can help resolve this so I can create the sites on new server. I've never had this issue before creating sites using cPanel./etc/redhat-release:Red Hat Enterprise Linux Server release 5.8 (Tikanga)
/usr/local/cpanel/version:11.56.0.52
/var/cpanel/envtype:standard
CPANEL=stable
Thank You