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Adding IPs with WHM = locked machine = help?

Discussion in 'General Discussion' started by mrburrou, Jun 26, 2004.

  1. mrburrou

    mrburrou Registered

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    I've been using CPanel and WHM for quite a while... this about my 10th server or so configured with WHM, so I was fairly comfortable getting this one set up.

    I have an IP address pool of 5 IPs, so I went to go add them with the "Add a New IP Address" tool. Upon entering the first of the additional IP addresses (+1 from the server IP), I get no response from the server and it becomes totally unavailable... it crashes.

    It's bad enough that I have to call the reboot people at my Data Center each time I've tried it. Anybody ever experience this or have a suggestion?

    Thanks.
    - Matthew
     
  2. chirpy

    chirpy Well-Known Member

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    I can't say that I've ever seen this problem, but, do you have APF or any other iptables firewall installed?

    If so, it would be a good idea to shut that down before adding new IP addresses. Once added, make sure to reconfigure your firewall to include them. For APF, just run:
    /etc/apf/vnet/vnetgen

    The only other thing I can think of is whether you're using the correct subnet mask for the IP address that you've been given.
     
  3. mrburrou

    mrburrou Registered

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    The server technicians at my data center solved the problem for me. There was a critical configuration error with eth0. Took them a few tries to figure it out though... I didn't even think to look there.

    Hopefully that might help out anybody that ever experiences this problem.
     
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