Sep 21, 2011
24
0
51
cPanel Access Level
Root Administrator
Hello again,
I have assigned dedicated IPs to my clients' domains and they are not working... simply says "Server not found" and if I change them back to the server's main IP it works... am I missing something?
 

cPanelTristan

Quality Assurance Analyst
Staff member
Oct 2, 2010
7,607
42
348
somewhere over the rainbow
cPanel Access Level
Root Administrator
Do the IPs ping? You can run the following to test any IP after adding it to your machine:

Code:
ping IP#
Please replace IP# with the IP you are checking. You would want to run the above command on your local system. If you aren't able to ping using your local system, you can always use Traceroute, Ping, Domain Name Server (DNS) Lookup, WHOIS to ping the IP address.

If the IP isn't pinging, try disabling your firewall or restarting ipaliases:

Code:
service ipaliases restart
 

cPanelTristan

Quality Assurance Analyst
Staff member
Oct 2, 2010
7,607
42
348
somewhere over the rainbow
cPanel Access Level
Root Administrator
Are you pinging on a machine other than the machine itself? If you ping the server's own IP addresses, they will ping on the same server even if unreachable outside of the server.
 

cPanelTristan

Quality Assurance Analyst
Staff member
Oct 2, 2010
7,607
42
348
somewhere over the rainbow
cPanel Access Level
Root Administrator
Please go ahead and submit a ticket using WHM > Support Center > Contact cPanel and please provide the ticket number here after opening one.