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Addon domain auto redirects

Discussion in 'General Discussion' started by kaidok.net, May 25, 2008.

  1. kaidok.net

    kaidok.net Member

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    I have setup an addon domain and during the process it automatically setup a subdomain and did a redirect to it.

    I want the add-on domain to not redirect. I want to just pull it up in the browser with the add-on domain in the address bar but instead it shows the subdomain.
     
    #1 kaidok.net, May 25, 2008
  2. thewebhosting

    thewebhosting Well-Known Member

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    This is how add-on domain feature works. If you wish to host an entirely new site on the current hosted domain then it will do below things....

    1) Create newdirectory
    2) Setup a pointer to newdirectory.olddomain.com
    3) Setup a pointer to http://www.newdomain.com

    Now, anything you will upload into newdirectory can be viewed by going to both http://www.newdomain.com and http://newdirectory.olddomain.com.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 thewebhosting, May 26, 2008
  3. kaidok.net

    kaidok.net Member

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    Ok. But one problem we are running into is that if we navigate to http://domain.com the page is blank or shows a place holder for an unfound image. If I go to http://subdomain.domain.com the site works perfectly fine. If I "view source" from my browser the html is exactly the same but it is not displaying.

    Has anyone ever seen this before. It is rather strange that the page is not functioning right from the add-on domain URL. It is a simple html page with 1 image in it.
     
    #3 kaidok.net, May 27, 2008
  4. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    In my experience, this is caused by a X/HTML or CSS coding error. Usually caused by the X/HTML or CSS not being built with portability in mind.
     
    #4 cPanelDavidG, May 27, 2008
  5. kaidok.net

    kaidok.net Member

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    Thanks David. I will look into that.
     
    #5 kaidok.net, May 28, 2008
  6. kaidok.net

    kaidok.net Member

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    Well that seemed to be one piece of it. Now at least I get a placeholder that is the same size as the image and the image mapping is active but no image. Here is the code, as you can see it is the most basic it could be. I have tried the link to the images as the actual URL path and as ./images/main.JPG. Both produce the exact same thing.

    edit: I just found out that if you go to http://heatherdmcgee.cultofnot.com and then http://heatherdmcgee.com the image shows up , but if you hit f5 the image reverts back to a placeholder. This seems like very odd behavior.


    Code:
    <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">
<html>
<head>
<title>Untitled Document</title>
<meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1">
</head>

<body>
<img src="http://heatherdmcgee.com/images/main.JPG" width="626" height="511" hspace="300" vspace="0" border="0" usemap="#Map"> 
<map name="Map">
  <area shape="rect" coords="515,11,585,56" href="http://heatherdmcgee.com/about.htm" target="_self">
</map>
</body>
</html>
     
    #6 kaidok.net, May 28, 2008
    Last edited: May 28, 2008
  7. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    Both pages work equally well for me (image displays etc.). What you describe is indicative of a client-side issue. You may wish to consider clearing your cache.
     
    #7 cPanelDavidG, May 28, 2008
  8. kaidok.net

    kaidok.net Member

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    I know it is not client side as I have tried with 3 different PC's and all produce the same result. When you went to the domain, rather than the subdomain, did you press f5 and refresh it? When I do on all three machines the image changes to a place holder.
     
    #8 kaidok.net, May 28, 2008
  9. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    Odd, the image on the page: http://heatherdmcgee.com/images/main.JPG

    ... generates a HTTP 403. Are you using hotlink protection by chance?
     
    #9 cPanelDavidG, May 28, 2008
  10. kaidok.net

    kaidok.net Member

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    David, you're a genious. I would not have even thought that. The customer did have it turned on so I added the domain to the allowed referers and viola, problem fixed.

    Thanks a bunch to you and all of the Cpanel folks. You guys have been great.
     
    #10 kaidok.net, May 29, 2008
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