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addon domain creation error

Discussion in 'General Discussion' started by AndrewN, Jun 26, 2018.

  1. AndrewN

    AndrewN Member

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    Facing an error while creating addon domain in a cPanel account, domain is using DNS servers that do not belong to your server.
    Error:
    Sorry, the domain is already pointed to an IP address that does not appear to use DNS servers associated with this server. Please transfer the domain to this servers nameservers or have your administrator add one of its nameservers to /etc/ips.remotedns and make the proper A entires on that nameserver
     
  2. cPanelLauren

    cPanelLauren Forums Analyst
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    Hi @AndrewN

    It sounds like the DNS for the domain you're adding doesn't point to the server. If this is intentional you can enable the following setting at WHM>>Server Configuration>>Tweak Settings -> Domains

    Allow Remote Domains -> On

    Thanks!
     
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    #2 cPanelLauren, Jun 27, 2018
    Last edited: Jun 28, 2018
  3. AndrewN

    AndrewN Member

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    Thank you for your answer, I will check Tweak Settings
     
    #3 AndrewN, Jun 27, 2018
    Last edited by a moderator: Jun 28, 2018
  4. cPanelLauren

    cPanelLauren Forums Analyst
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    Hi @AndrewN

    Please let us know if that resolves the issue or if you have any other questions/concerns!

    Thanks!
     
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