Addon domain errors - Error from park wrapper: Sorry, cannot determine nameserver IPs

liamjford

Registered
Aug 31, 2010
3
0
51
Hi all,

New cpanel user - have just got a main account set up with my main url http://www.whi.im - which is working fine.

When I go to add an additional domain to my account (I am allowed addon domains) I get this error:

Addon Domain Additions

There was a problem creating the addondomain. Show Details:
Error from park wrapper: Sorry, cannot determine nameserver IPs. Please make sure that the domain is registered with a valid domain registrar.


I've checked my domain registrar (ww.modone.gd) and the nameservers are correctly set up there (set them up on Friday morning) - and also asked them if they have any idea what the problem could be.

They responded:
"It appears that ns1.lioneater.com and ns2.lioneater.com, which are currently set as the DNS servers for we.gd, are not authoritative for your domain.
This means that they have no records for the domain."


Any idea what i should do next? I do not have WHM access for the account i have.

I have also asked the host for assistance but am still awaiting there reply.

Many thanks.

Liam
 
Last edited:

JawadArshad

Well-Known Member
PartnerNOC
Apr 8, 2008
459
6
68
PK
cPanel Access Level
DataCenter Provider
Liam,

- Check whois report of your site from a sites like whois.domaintools.com or Internic | Whois and see if it shows as registered.

- If it does, make sure you have set the name servers of your site according to what your host's recommendation.

- Fastest way would be to contact your host and they can resolve this issue for you. They have admin access whereby they can park/addon a domain before DNS propagation.

Hi all,

New cpanel user - have just got a main account set up with my main url http://www.whi.im - which is working fine.

When I go to add an additional domain to my account (I am allowed addon domains) I get this error:

Addon Domain Additions

There was a problem creating the addondomain. Show Details:
Error from park wrapper: Sorry, cannot determine nameserver IPs. Please make sure that the domain is registered with a valid domain registrar.


I've checked my domain registrar (ww.modone.gd) and the nameservers are correctly set up there (set them up on Friday morning) - and also asked them if they have any idea what the problem could be.

They responded:
"It appears that ns1.lioneater.com and ns2.lioneater.com, which are currently set as the DNS servers for we.gd, are not authoritative for your domain.
This means that they have no records for the domain."


Any idea what i should do next? I do not have WHM access for the account i have.

I have also asked the host for assistance but am still awaiting there reply.

Many thanks.

Liam
 

liamjford

Registered
Aug 31, 2010
3
0
51
Thanks for getting back - yes whois is showing reg'd to me and is showing my name servers set up the same as my main account: AdamsNames Registration

I've asked the host, but I think he may just be a reseller - so just trying to find out from them what they think they can do to help me.

Cheers again.