Addon Domain FTP Accounts Not Working

darren0610

Member
Aug 27, 2010
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Please note I have made it so SFTP is required and I have checked that the program uses SFTP but it still does not work.
 

cPanelDon

cPanel Quality Assurance Analyst
Staff member
Nov 5, 2008
2,544
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268
Houston, Texas, U.S.A.
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None of my addon domain ftp accounts are working. Has anyone had the same issue?
Please note I have made it so SFTP is required and I have checked that the program uses SFTP but it still does not work.
Are you attempting to use FTPES (FTP via SSL), or SFTP (via SSH)?

FTP/FTPES and SSH/SFTP are different protocols. Add-on FTP accounts will work with FTP and FTPES but not SSH/SFTP.