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Addon Domain FTP Accounts Not Working

Discussion in 'General Discussion' started by darren0610, Sep 1, 2010.

  1. darren0610

    darren0610 Member

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    None of my addon domain ftp accounts are working. Has anyone had the same issue?
     
    #1 darren0610, Sep 1, 2010
  2. darren0610

    darren0610 Member

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    Please note I have made it so SFTP is required and I have checked that the program uses SFTP but it still does not work.
     
    #2 darren0610, Sep 1, 2010
  3. cPanelDon

    cPanelDon cPanel Quality Assurance Analyst
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    Are you attempting to use FTPES (FTP via SSL), or SFTP (via SSH)?

    FTP/FTPES and SSH/SFTP are different protocols. Add-on FTP accounts will work with FTP and FTPES but not SSH/SFTP.
     
    #3 cPanelDon, Sep 2, 2010
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