Addon Domain Problem in Cpanel

vant

Registered
Feb 24, 2009
2
0
51
I have now registered my reseller account from which I will sell hosting to the sites I design myself. It's not the idea to be a big commercial web hosting. But it is nice to have complete control over the accounts.

I do have a problem though, I have an account which has domain name linked to it. But they wanted to register another domain and add it to their account. So I registered another domain, but when I try to add it to the account through cPanel it says: "Cannot determine nameserver ip. Please make sure that it is registered with a valid domain name register."

How can I make it override as I have checked the configuration of the domain and everything should be working in order.

Van
 

cPanelDavidG

Technical Product Specialist
Nov 29, 2006
11,212
13
313
Houston, TX
cPanel Access Level
Root Administrator
I have now registered my reseller account from which I will sell hosting to the sites I design myself. It's not the idea to be a big commercial web hosting. But it is nice to have complete control over the accounts.

I do have a problem though, I have an account which has domain name linked to it. But they wanted to register another domain and add it to their account. So I registered another domain, but when I try to add it to the account through cPanel it says: "Cannot determine nameserver ip. Please make sure that it is registered with a valid domain name register."

How can I make it override as I have checked the configuration of the domain and everything should be working in order.
That would not be accessible to you as a reseller account. You'll need to contact the server administrator to change this for you.
 

thewebhosting

Well-Known Member
May 9, 2008
1,199
1
68
Yes, the settings can only be overridden from admin account of WHM -> Tweak settings.