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Addon Domain Problem in Cpanel

Discussion in 'General Discussion' started by vant, May 6, 2009.

  1. vant

    vant Registered

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    I have now registered my reseller account from which I will sell hosting to the sites I design myself. It's not the idea to be a big commercial web hosting. But it is nice to have complete control over the accounts.

    I do have a problem though, I have an account which has domain name linked to it. But they wanted to register another domain and add it to their account. So I registered another domain, but when I try to add it to the account through cPanel it says: "Cannot determine nameserver ip. Please make sure that it is registered with a valid domain name register."

    How can I make it override as I have checked the configuration of the domain and everything should be working in order.

    Van
     
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  2. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    That would not be accessible to you as a reseller account. You'll need to contact the server administrator to change this for you.
     
  3. thewebhosting

    thewebhosting Well-Known Member

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    Yes, the settings can only be overridden from admin account of WHM -> Tweak settings.
     
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