Nov 12, 2013
cPanel Access Level
Root Administrator
Hi again,

I am getting below errors while removing addon domains.

The linked FTP account “XXXX” has been removed.
The linked subdomain “XXXX.AAAA.XXX” has been removed.
Sorry, you do not control the domain XXXX.XXX

when I remove addon domain entry from all the files from the server then add it again in cpanel >> addon domains then it works and also remove properly. But when I try to remove it in after some hours then it gives same errors.
My hosting provider also not fixed this issue properly. I am always getting this issue for all addon domains.

Is there anyone can guide me how to fixed it permanently ? because this issue I am facing from some months. still not getting any fixed.

Thanks in advance :)


Technical Support Community Manager
Staff member
Apr 11, 2011
cPanel Access Level
DataCenter Provider
Could you open a support ticket using the link in my signature so we can attempt to reproduce this issue and determine why the Addon domain names are not properly removed? You can post the ticket number here so we can update this thread with the outcome.

Thank you.