Rakib Ahmed

Member
Aug 29, 2014
20
2
3
Habiganj Sadar, Sylhet, Bangladesh
cPanel Access Level
Root Administrator
Twitter
in cpanel older version when i add addon domain then i'm not face this problem. in new version i see this provlem. when i add a domain in my cpanel account and provide the addon domain directory home/dir_name then i see the error which show in screenshot. same problem show when i create a cpanel account like subdomain.maindomain.com. how can i solved this




Screenshot
 

Eminds

Well-Known Member
Nov 10, 2016
319
32
28
India
cPanel Access Level
Root Administrator
While adding the domain it should auto select the directory ..and if you are selecting customized path make sure the path is set correctly in httpd.conf for that domain.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,904
2,218
463
Hello,

Is the DNS for this domain name handled by a remote name server, or are you using a caching service such as CloudFlare?

Thank you.