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Addon Domain Showing Blank Page

Discussion in 'General Discussion' started by jamesalan, Jul 18, 2012.

  1. jamesalan

    jamesalan Member

    Jun 27, 2011
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    Hi, I bought one old domain from godaddy and I point the domain to my server by adding my name server at godaddy domain management panel. Thereafter I add the domain through addon domain as I usually do at cpanel. Thereafter I upload some files through file manager. But when I open the domain URL it showing blank page. I am not able to identify the problem. Can anyone please help me. Thanks.
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Apr 11, 2011
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    Root Administrator
    Hello :)

    First, trying pinging the domain name from your computer to ensure it's resolving to the correct IP address. If it is, check the Apache error log to see if you notice any specific errors when accessing this domain name. The Apache error log is located at:

    # /usr/local/apache/logs/error_log
    Or, if you only have access to cPanel, check the "Error Log" option.

    Thank you.

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