Nov 14, 2013
cPanel Access Level
Root Administrator
Hi guys,

I've a relatively new VPS but I'm using shared hosting, & cPanel, for quite a few years.

When I add an addon domain via cPanel it takes a full three minutes to complete the action. Earlier today it took so long it timed out and caused further issues that still aren't fully resolved.

What might be causing the addition of an addon domain to take so long? There is minimal load on the server, not that many domains.

I've run multiple addon domains on other servers previously and haven't experienced this issue, so I'm trying to solve it but have run out of ideas. Searching didn't yield anything useful either.

Running Litespeed (if you can direct me how to print a full server overview I'll post it up)
cPanel Version 11.40.0 (build 19)
Apache version 2.2.25
PHP version 5.4.21
MySQL version 5.1.70-cll
Architecture x86_64
Operating system linux CentOS

Thanks in advance.


Staff member
Apr 11, 2011
Hello :)

I recommend disabling the third-party application LiteSpeed and seeing if the issue continues when it's disabled. This will help determine if the issue is isolated to LiteSpeed.

Thank you.