rinty

Well-Known Member
May 31, 2002
46
0
306
Are subdomains working for addon domains?

Because on at least two servers, they are not working.

IE, you create the subdomain for the addon domain.... but no folder is created in the addon domain folder (its created the root).

So when you visit subby.addondomain.com it shows the contents of addondomain.com

Any ideas?

I am pretty sure this was working before.....
 

rinty

Well-Known Member
May 31, 2002
46
0
306
[quote:e09bcf1098][i:e09bcf1098]Originally posted by iain-pczap.net[/i:e09bcf1098]

u can create subdomains for add-on domains?[/quote:e09bcf1098]

Yes :)
 

DigitalIsles

Registered
Jul 13, 2002
2
0
151
So, is there any way to fix it? What exactly should I tell my customer who is trying to do this?

-Robert
 

rinty

Well-Known Member
May 31, 2002
46
0
306
Right.

We have had CPanel look at it..

they said:

&It looks like in the httpd.conf the domain was setup with a catch-all subdomain,
ServerAlias domain.com *.domain.com&

simply remove *.domain.com or put it as www.domain.com

However we have found that if the client goes to add another addon domain - we need to do the above again!! so this not a total fix... waiting for CPanel to supply that... no reply for over several days.... :/
 

rinty

Well-Known Member
May 31, 2002
46
0
306
AFAIK, no.

You will need to edit the httpd.conf file, if you are a reseller contact your provider....
 

fun

Registered
May 21, 2003
1
0
151
mn
yeah, i'm really interested in finding more out about this. just got an addon domain, and found out i can't create subdomains for it, and it hurts my heart. hopefully something will be done in the near future?

cPanel.net Support Ticket Number: