Addon domains on a customer's account have disappeared from the list of addon domains and do not get counted as addon domains anymore. They are still working. However, if I create a backup and then restore it the addon domains get lost (they do not even work besides not beeing listed) and you have to add them again manually. The addon domains are present in these files:
/etc/localdomains
/etc/userdomains
/var/cpanel/users/username
/usr/local/apache/conf/httpd.conf
...so I really don't see the problem. If I add a new addon domain it never gets listed on the addon domain page in the first place (but apart from that all entries get added correctly and the domain works). I am using the latest release build 10.9.0-RELEASE_118
I did submit a ticket to Cpanel. They told me that I would have to delete the account and it's content and then set up a new account which is not really what I want to do because the customers won't be happy if I have to do that every time there is a minor issue. Any ideas ? Does anyone have similar problems ?
/etc/localdomains
/etc/userdomains
/var/cpanel/users/username
/usr/local/apache/conf/httpd.conf
...so I really don't see the problem. If I add a new addon domain it never gets listed on the addon domain page in the first place (but apart from that all entries get added correctly and the domain works). I am using the latest release build 10.9.0-RELEASE_118
I did submit a ticket to Cpanel. They told me that I would have to delete the account and it's content and then set up a new account which is not really what I want to do because the customers won't be happy if I have to do that every time there is a minor issue. Any ideas ? Does anyone have similar problems ?