addon domains problems help me

Hi Gary,

Did you figure out what was causing this problem. I am having the same problem, the domain was an account, then the user deleted the account and tried to set it up as an addon domain instead.

I have checked, there is no DNS zone in WHM for it, it is not in httpd.conf .

Any input.

Thanks :D

cPanel.net Support Ticket Number:

 

The domain was still listed in /var/cpanel/users/reselleruser

Should it not be deleted from there when the account was deleted.

cPanel.net Support Ticket Number:

 

I'm having the same problem described in this thread. I had a domain setup as its own account in WHM. Then I deleted it and tried to set that same domain up as an "add on" domain under an existing account.

Cpanel won't let me because it says another user owns it already.

I have looked in all the places mentioned in this thread and deleted references to the domain. But I still get the same error message.

I'm using:
WHM 9.2.0 cPanel 9.2.0-S25
RedHat Enterprise 3 - WHM X v2.1.2

Thanks

 

Problem removing addon domain

Hey,

I'm also having a similar issue.

I'm not able to remove an addon domain. I'm getting the error - Sorry, you do not control the domain.
I checked /etc/userdomains as well as httpd.conf. The usernames are specified correctly on both places.

If anyone got this fixed, please update it in the forums.

 

i am also getting a similar error trying to remove an addon domain from an account.

using cPanel 9.4.1-R55

 

Yippieee, got it fixed.

Hey,

I got it fixed.

The entry for the addon domain was missing in the /var/cpanel/users/$username.

There should be an entry like

DNS2=$addondomain

where $username is the username that you are having problem with

and $ addondomain is the addondomain name that you are having problem with.

You should use the DNS which is not already used in the file. ie, if DNS2 is already used in the same file, you should use DNS3.

Hope, your issue is sorted out as well.

Regards,
Amal.