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Addon FTP Accounts DO Not Work

Discussion in 'General Discussion' started by Blue Optic, Mar 1, 2003.

  1. Blue Optic

    Blue Optic Member

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    My Version:

    WHM 6.0.0
    Cpanel 6.0.0-E74
    FreeBSD 4.7-RELEASE

    Whenever a user creates an FTP account, the login does not work. The main account does--but not the addon.

    I've checked:

    /etc/proftpd/passwd.vhosts

    and an entry IS added...but just doesn't work.

    Suggestions?
     
  2. Curious Too

    Curious Too Well-Known Member

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    Is the user logging in as "username@domain.com?"
     
  3. Blue Optic

    Blue Optic Member

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  4. Donna

    Donna BANNED

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    Are they using the right hostname as well. If all else fails I just tell ppl to log into the server by it's name rather than the ftp.domain.com hostname
     
  5. Blue Optic

    Blue Optic Member

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    I'm FTPing from localhost to test it out---still doesn't work.

    Can someone post their proftpd.conf file here?
     
  6. Blue Optic

    Blue Optic Member

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    Looked some more..

    It's not adding any <VirtualHost> entries--should it be?

    This is retarted..im paying for this and a main function isn't even working..
     
  7. cPanelNick

    cPanelNick Administrator
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  8. Blue Optic

    Blue Optic Member

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    I have--been a couple of days and would like to get this going, so I'm trying to speed it up!
     
  9. jeroman8

    jeroman8 Well-Known Member

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    DID YOU FIX THE PROBLEM ?

    WHAT WAS IT ???
    I'm having the same problem :)))

    HELP
     
  10. cPanelNick

    cPanelNick Administrator
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    whats the ticket #?
     
  11. X-Istence

    X-Istence Guest

    I am having the same problem, if this could be fixed as soon as possible please, i have a web hosting business to run here.
     
    #11 X-Istence, Apr 13, 2003
    Last edited by a moderator: Apr 13, 2003
  12. bluedog

    bluedog Member

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    DAMN has this been fixed yet? What about all answers be posted so we can do a search and just get the answer instead of one person submit a ticket and a million more submit a ticket.
     
  13. Epyon

    Epyon Registered

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    Same problem..

    Yea. I'm having the same problem. Did anyone else figure out what was happening? I'd love to know.

    email me if you know, or just reply..
    ian@auricom.com

    Cheers
     
  14. rweiss

    rweiss Well-Known Member
    PartnerNOC

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    Same here

    Same here :-(...

    FTP accounts work, and then they randomly stop working... I didn't believe a few users when they were complaining about this "off and on" behavior... Still haven't quite figured it out.

    -Russell

    cPanel.net Support Ticket Number:
     
  15. jeroman8

    jeroman8 Well-Known Member

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    2-3 months and still not solved - this is really bad.
    I contacted another company doing cpanel support.

    They did a ktrace of the proftpd process while attempting to login to see what was happening. Upon viewing the ktrace file they noticed that that one of the calls was to /etc/pwd.db for the ID & PW. In the /var/log/auth.log they also noticed that the error "no such user found" was being showed.

    It seems that in order for the FTP to work for the added accounts they must exist in /etc/pwd.db and at this point they do not.

    cPanel.net Support Ticket Number:
     
  16. cPanelNick

    cPanelNick Administrator
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    Does anyone have a ticket????

    cPanel.net Support Ticket Number:
     
  17. jeroman8

    jeroman8 Well-Known Member

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    Here's mine: 11132
    Jerry R

    cPanel.net Support Ticket Number:
     
  18. X-Istencedotcom

    X-Istencedotcom Well-Known Member

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    Have nick look into it, he fixed it on my server.

    It should all work in cPanel 6.4.2

    cPanel.net Support Ticket Number:
     
  19. jeroman8

    jeroman8 Well-Known Member

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    Who is Nick ?

    And no, it doesn't work in 6.4.2 LOL, this is crazy !
    Is there a way to reset everything that has to do with FTP
    and get fresh files including the config files for FTP ?

    Anyone know when Pure FTP will be availible for freedbs ?

    Jerry

    cPanel.net Support Ticket Number:
     
  20. jeroman8

    jeroman8 Well-Known Member

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    The proftpd was using the wrong config file !!
    Someone fixed it yesterday - only took about 10 weeks LOL

    cPanel.net Support Ticket Number:
     
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