Addon/Parked domain issues.. Help please.


Aug 27, 2008

A customer of ours operates two domains - let's call them and is one for general company information and is the customer facing one.

They currently have one customer server running cpanel. And they have a lot of other non-cpanel servers running all other web sites and their own web site.

We are doing some remediation work for the client where they wish to move totally to the cpanel platform and so temporarily need to move and to the cpanel server.

The cpanel server has the hostname

Creating an account for was not a problem. Really easy and entering custom DNS was fine too.

However when trying to add as an add-on domain into the account it gives an error to the effect of not being allowed to add in an add-on/parked domain to a server that has a hostname of the domain being added.

Is there any way around this? What is the best way for me to tackle it?

Or do I simply create a hosting account where the main domain of the hosting account is rather than having it as an add-on domain. Will that work? Are there any pitfalls in doing it this way?



cPanel Development
Staff member
Apr 7, 2006
cPanel Access Level
Root Administrator
You probably need to enable this Tweak Setting:

Allow users to park subdomains of the server's hostname main domain