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Address was not found, is unknown or is not receiving messages

Discussion in 'E-mail Discussion' started by diracuser, Jul 23, 2018.

  1. diracuser

    diracuser Active Member

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    Hello.
    I have a problem with my webmail. I use Horde (v 5.2.14), when I try to send an email I get the following error:
    "There was an error sending your message: Message could not be delivered - the adress was not found, is unknown or is not receiving messages ..."

    I check and the adress is correct..
    I check my exim log and I found this message:
    "2018-07-23 11:02:48 1fhWjw-0007Wd-6C H=(myhosting.domain.com) [127.0.0.1]:36774 X=TLSv1.2:ECDHE-RSA-AES128-GVD-SHA256:128 CV=no F=<myaccount@otherdomain.com> A=dovecot_plain:myaccount@otherdomain.com rejected after DATA: host lookup failed (127.0.0.1 does not match any IP address for localhost)"

    I try to find my horde log but in /var/cpanel/horde/log there isn't exists.


    Could you help me?
    Thank you
     
    #1 diracuser, Jul 23, 2018
    Last edited: Jul 23, 2018
  2. cPanelLauren

    cPanelLauren Forums Analyst II
    Staff Member

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    Hello @diracuser


    Do you have any exim customizations (anything in /etc/exim.conf.local) or any 3rd party plugins like MailScanner or ASSP running?

    Thanks!
     
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