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Aditional FTP accounts dont work on shared ip

Discussion in 'General Discussion' started by manokiss, Jan 29, 2003.

  1. manokiss

    manokiss Well-Known Member

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    Hi, dunno if is a bug, my server problem, or what....but when i create aditionals ftp access if the domain is on the server shared ip, i cant access, but if the account have ded IP, work good.
    And i dont mean anonymous FTP, just the normal FTP access, the main FTP created with the account work ok, but not the aditionals.

    I tested in build 116 and 117, same problem, if anybody have an idea what is the problem, please give me a hand, will be apreciated.

    Thanks in advance
     
  2. carpman1

    carpman1 Member

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    I have same problem with copied acount from another server, base ftp will not work. still have not had reply to this issue for post i made.
     
  3. manokiss

    manokiss Well-Known Member

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    hi carpman1

    hi, i see we have similar problems, i had a problem with mails login in horde the other days, i find a post with a solution, the solution was /scripts/updateuserdomains, but my question is:

    Anybody know if have any script to fix FTP accounts ?
    what accounts fix /scripts/updateuserdomains ?
    the mails accounts pass is located in /etc/vmail, have any similiar directory for ftp accounts ?


    Thanks in advance
     
  4. manokiss

    manokiss Well-Known Member

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    any news about this problem ?

    hi, anybody know any solution for this ? maybe an script to update users FTP ? or any idea from where start looking about this ?

    Thanks in advance
     
  5. Tim@OCZ

    Tim@OCZ Member

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    Looks as though there is absolutely no support from the cpanel staff.

    I'm having the problem with horde and with ftp accounts...
     
  6. zye

    zye Well-Known Member

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    same problem here

    my customers are already complaining about this -

    fast solution would be good
     
  7. felix220

    felix220 Active Member

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    [quote:35039b9c09][i:35039b9c09]Originally posted by zye[/i:35039b9c09]

    my customers are already complaining about this -

    fast solution would be good
    [/quote:35039b9c09]

    As far as I know, it's always been the case that a shared IP vhost account can have only one ftp account, and of course only one SSL cert on the IP.. which are the two most obvious limitations of shared IP hosting. If this has changed, I need a smack.. but I don't think so..
     
  8. Website Rob

    Website Rob Well-Known Member

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    SMACK :p

    If what you're saying is true, then how could we offer Name based hosting packages having various amounts of FTP accounts?

    Not sure what the problem is though, as I just setup an anonymous FTP account using Cpanel and a shared IP. I think the problem comes in with the login ID. When the FTP access is created, a sub-directory is created using the same &Login& ID. What it doesn't tell you, in order to FTP into the account you must append the Domain Name to the ID.

    Add Ftp Account

    Login: testing & automatically creates: /home/account/public_html/testing
    Password: test

    Click the &create& button.

    To access with an FTP program, the login now becomes: &testing@domain.com&, PW is &test& and access is restricted to the sub-directory of testing.

    That is what throws most people off.
     
  9. SprintSlash

    SprintSlash Well-Known Member

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    It would be nice if FTPd can tell what domain the user is from by just looking at the domain they connected to..

    example:

    all the ftp accounts on server created:
    user1@domain1.com
    user2@domain1.com
    user1@domain2.com

    address: ftp.domain1.com
    you can login with user1 and user2

    address: ftp.domain2.com
    you can login with user1 (not user1 from domain1.com)
     
  10. Website Rob

    Website Rob Well-Known Member

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    One has to understand that Named based (or IP sharing) is a bending of the original DNS methodology. With all the advantages provided by it, learning and understanding how a few things must be done differenlty, is a small price to pay. Once people know how to do &something& things don't seem so bad. ;)

    IMO, part of the problem goes back to DarkOrb, for being very lax in their updating of Manuals and documentation for WHM/Cpanel. Here we are going on to version 6, and the Manuals are for version 4!!!
     
  11. carpman1

    carpman1 Member

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    My problem that is that i cannot get any ftp access on named based domains. Not sure if this is connect but when i first got server i changed base ip for named accounts, this caused problems with named based ip access, and needed to change dns entry so ftp pointed to original base ip.

    Now i have changed server base ip back to original base ip for named base account but even new named based accounts created do not have ftp access.
     
  12. Website Rob

    Website Rob Well-Known Member

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    It sounds like you should have a knowledgable person check out your settings as there may be some Server files that need to be manually editted.

    Also checkout http://dnsreport.com/ to see if that sheds some light on your situation.
     
  13. manokiss

    manokiss Well-Known Member

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    any news, any body from the other side ?

    hi, anybody have a news about this ?

    We continue with the problem, is a bug ?
    anybody with same problem ?

    the main FTP work ok, but the aditional FTP accounts cant login, this is hapen in shared based ip accounts.

    I tested in servers with build 117 and 116, same problem

    TIA
     
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