Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Advanced DNS Zone Editor Bug ?

Discussion in 'Bind/DNS/Nameserver' started by mikelegg, Sep 21, 2011.

  1. mikelegg

    mikelegg Well-Known Member

    Joined:
    Mar 29, 2005
    Messages:
    330
    Likes Received:
    0
    Trophy Points:
    166
    I already have a support ticket open regarding this, but the cPanel techs have so far been unable to reproduce the problem which doesn't surprise me because I find it to be an intermittant problem myself, so I thought I'd put it out there to see if anyone else has the same issue.

    If I log into cPanel and use the Advanced DNS Zone Editor to change the IP address of the "www" A record and the default "A" record without leaving the editor in between each change, the editor overwrites the "mail" A record with the text "www".

    So the end result is that the "mail" record disappears and I'm left with 2 "www" records - one using the new IP entered via the manager and the other pointing to the IP that the mail should be pointing to.

    The problem isn't immediately apparent though - after making both changes you have to leave the editor and then come back - only then you will see the 2 www records. (Or you can check the zone files themselves or use the WHM DNS editor to view the domain)
     
    #1 mikelegg, Sep 21, 2011
    Last edited: Sep 21, 2011
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice