advanced guestbook install problem for 1 domain only, drivin

[shaun]

ok first off here\'s the error when trying to install the advanged guestbook.

We are going to install this guestbook in /home/dpi-ld/public_html/gbook
Install Results: X-Powered-By: PHP/4.0.6 Content-type: text/html
Warning: Access denied for user: \'dpi-ld_agbook1@localhost\' (Using password: YES) in install.php on line 210

Warning: MySQL Connection Failed: Access denied for user: \'dpi-ld_agbook1@localhost\' (Using password: YES) in install.php on line 210
Cannot connect to database
--------------------------------------------------------------------------------

MySQL Error : Cannot connect to database
Error Number: 1045 Access denied for user: \'dpi-ld_agbook1@localhost\' (Using password: YES)
Date : Mon, November 26, 2001 15:20:20
IP : 216.73.111.2
Browser : Mozilla/4.0 (compatible; MSIE 5.01; Windows NT 5.0)
Referer : http://dpi-ld.com:2082/frontend/default/cgi/advguest.html
PHP Version : 4.0.6
OS : Linux
Server :
Server Name :



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Now i did test this with other domains and it does work. So far this is the only domain i cant do it in.

I have tryed to following to fix it.
1. Delete www/guestbookdir plus .agbook
2. Reset password for his user for both cpanel and in mysql for his user.
3. deleted the db\'s Advanced guestbook created and the user it created. now their is only 1 user called dpi-ld
4. tryed installing with a diffrent dir name.

This is driving me nutz the client is kinda pist and i\'ve been working on this for about an hour now. Any body know whats up?

 

[mpope]

Verified - I am having this exact problem with one of my domains. Can\'t figure out what is going on with it. Please let me know if you figure something out.

Thanks,
mpope

 

[shaun]

this is a support forum right? where is the support?

 

[shaun]

No not a reseller... sadly a distributor for cpanel and i guess we get no phone support unless absolutly needed. I dont know what to do. This is our first server running cpanel and all though i like it alot, it makes it very difficult to fix things when their is no support to help out. If you figure this out or your host let me know what they did!!! Seriouly, i need all the knowlege on this CP that i can get.

Also if you guys purchased cpanel threw burst email them and ask them! They have free support for emails i beleive. Sadly we cant do that... (hmmm... or can we.. )

 

[Vince]

Looks like the same issue as with the XMB install...
Cpanel strips out the dashes from your MySQL username, however the guestbook/XMB do not.

Solution: Don\'t use dashes in your guestbook or XMB installation.

Vince.

 

[shaun]

but i\'m not using any dash\'s for the guestbook.


Oh... his f**king domain name has a dash in it. hmm so basically i have to change his user name....

Is it possible to change his usersame with out having to recreate his account and all?

hey baileysemt, is this your problem too? if not then i dont want to go threw all this trouble for somthing thats not the problem.

 

[mpope]

Hmmm... The user having this problem on my server does not have dashes in his domain name or user name. Although, he is a *.co.uk domain, which I don\'t think would matter....

Hi baileysemt!

 

[shaun]

baileysemt, Vince, i\'m glad were the only 3 people on this board.... makes it more interesting.......

 

[shaun]

ok good we may have solved this problem then, but the question is do we have to delete and recreate the site? that sucks if we do. How can i just change his username to dpild and not have a dash in it?

 

[shaun]

is their a news lettter i should subscribe to?

 

[xnull]

Alright, now I ran into this. I have one client with a - in his username, and he can\'t install the Advanced Guestbook.

Is there an easy fix for this? He has his site well established and I can\'t ask him to rebuild it!

 

[shaun]

i\'m still stuck also....

anybody on this board?

 

[xnull]

Luckily my client has allowed me to remove/recreate his account and he rebuilt his entire site.. All to get a guestbook I lucked out and will no longer use -\'s but this should be fixed.

 

[rapidfire911]

Is there anyway without rebuilding the entire site to get guestbook working again.
Some still work on site and some dotn including any new on installed.

Warning: mysql_connect(): Access denied for user: 'domain_agbook1@localhost' (Using password: YES) in /home/username/public_html/DanielArrudaGuestbook/lib/mysql.class.php on line 30
Connection Error

MySQL Error : Connection Error
Error Number: 1045 Access denied for user: 'username_agbook1@localhost' (Using password: YES)
Date : Wed, February 1, 2006 16:36:09
IP : 69.49.193.99
Browser : Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.12) Gecko/20050915 Firefox/1.0.7
Referer : http://domain:2082/frontend/x/addoncgi/main.html?addonname=AdvancedGuestBook
PHP Version : 4.3.11
OS : Linux
Server : Apache/1.3.33 (Unix) mod_auth_passthrough/1.8 mod_log_bytes/1.2 mod_bwlimited/1.4 PHP/4.3.11 FrontPage/5.0.2.2635 mod_ssl/2.8.22 OpenSSL/0.9.7a
Server Name : domain

Randyo
Support Technician Chihost.com

 

[rapidfire911]

Any ideas Getting this error for a couple of the databases for Advanced Guestbook.


Randy
Chihost.com Technician