After a cPanel account suspension Google Analytics still records traffic

bcadej

Member
Aug 20, 2015
21
1
3
Slovenija
cPanel Access Level
Root Administrator
I have WHM with many cPanel accounts. These accounts have working web sites, email, FTP, … everything. In WHM I have suspended an account. This account has a website with Google Analytics code embedded. The GA recorded web traffic when the site was online. After I have suspended the cPanel account the associated web site stopped working and everything else – email, FTP (as expected). I couldn’t access the web site, FTP, email SSH, … (as expected) After some time I checked the GA account and saw that GA is still recording traffic from this site. How is this possible?
 

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bcadej

Member
Aug 20, 2015
21
1
3
Slovenija
cPanel Access Level
Root Administrator
As I understand when the cPanel account is suspended nobody can access .htaccess file or index file or any file associated with this account? So that Apache and php doesn’t even know that anybody made any kind of request? This account and web pages don't even exists? And nobody could access the GA code embeded in my pages?

What am I misunderstanding?
 

cPanelKenneth

cPanel Development
Staff member
Apr 7, 2006
4,608
77
308
cPanel Access Level
Root Administrator
Something like a proxy could be caching the website. In that case it's possible for the website to be visited and used, and GA tracking to work. For the time period in question is there anything in the domain's access logs that matches what GA is reporting?
 

bcadej

Member
Aug 20, 2015
21
1
3
Slovenija
cPanel Access Level
Root Administrator
I haven’t used any proxies or caching (outside of this cPanel account). I have checked logs in /usr/local/apache/domlogs/this-cpanel-user. Logs shows activity just when the account was active, after suspension there is nothing logged.
 

cPanelKenneth

cPanel Development
Staff member
Apr 7, 2006
4,608
77
308
cPanel Access Level
Root Administrator
I haven’t used any proxies or caching (outside of this cPanel account). I have checked logs in /usr/local/apache/domlogs/this-cpanel-user. Logs shows activity just when the account was active, after suspension there is nothing logged.
It's not whether you are using a proxy, it's whether anyone that visits the site is doing so through a proxy.