After a Migration "Not supported" Message on website.

AntoWkill

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Aug 13, 2016
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Italy
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Root Administrator
Hello,
Im doing a migration of all account and database and configuration from cPanel server A to B, the A server had a version: WHM 56.0 (build 32) /Server B(new server): WHM 58.0 (build 19)

When it's finisched i can see all the website withoout mysql (only html) all website with mysql database show this message with blank page:
Not supported (here /5.39.xx.xxx/~diagnosticafilog/wp-login.php)

I have checked and all database and home directory are there and in the database the data are correct. What i can do?

When you try to open a html file it work but not with php.
The problem is also with new creation account. (not from a trasfer)
 
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cPanelMichael

Administrator
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Apr 11, 2011
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When it's finisched i can see all the website withoout mysql (only html) all website with mysql database show this message with blank page:
Not supported (here /5.39.xx.xxx/~diagnosticafilog/wp-login.php)
Hello,

The "Not Supported" message will occur when using the "CGI" handler with Apache Mod_Userdir. This is by design. You will need to use another handler (e.g. suphp) if you want to utilize Apache Mod_Userdir. Documentation on selecting PHP handlers with EasyApache 4 is available at:

Manage PHP Handlers in EasyApache 4 - EasyApache 4 - cPanel Documentation

Thank you.