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After cpmove all email account passwords are lost?

Discussion in 'E-mail Discussions' started by Warwick, Nov 21, 2007.

  1. Warwick

    Warwick Member

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    After a cpmove it seems that all passwords from email accounts don't work anymore. When I submit the password again (which should already have been there), it functions again.

    Could this be a bug and is there a way to recover the passwords from all email accounts?
     
  2. Bailey

    Bailey Well-Known Member

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    Did you sync passwords in WHM?

    Root WHM > cPanel > Synchronize FTP passwords

    (Yes, I know it says FTP passwords -- humor me.) :)

    Also SSH in as root and try running

    Code:
    /scripts/fixcommonproblems
    If that doesn't work, run

    Code:
    /scripts/fixeverything
    :D Bailey
     
  3. Warwick

    Warwick Member

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    I synchronized the password but that wasn't helping.

    Meanwhile it has been solved, appearantly shortly before the cpmove, the account was suspended.
    When the cpmove was completed on the new server some settings were not activated somehow. So they suspended and unsuspended the account and it worked again.

    Thanks for the help!
     
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