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After Easy Apache Update, HTTPS works, HTTP does Not

Discussion in 'EasyApache' started by wcs2, Apr 11, 2014.

  1. wcs2

    wcs2 Member

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    This is such a strange occurrence, I've only found one reference to the problem anywhere and I'm not even sure which subforum here to post it in. But it happened right after I ran an Easy Apache update, so I'll start here:
    Everything was working normally, but with Heartbleed, I thought it best to update everything.

    Everything updated normally, but when I visited my primary site on my server (there are a dozen others, but no others have an SSL certificate installed), I found that HTTPS works, but HTTP does not.

    If it were the other way around, I wouldn't be baffled. Has anyone ever encountered this or have an idea what the cause of it could be? I'd really appreciate any thoughts.

    Also, if there's a better forum to post this in, please let me know. I'm totally flying blind here.

    Thanks!
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    Please try rebuilding the Apache configuration file and let us know of any error messages:

    Code:
    /scripts/rebuildhttpdconf
    Also, do you notice any difference with using the "www" prefix compared to the non-www prefix when accessing the website? Have you tried clearing the browser cache on your machine?

    Thank you.
     
  3. wcs2

    wcs2 Member

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    Thanks. THe same thing happens regardless of WWW being entered. It's limited to HTTP vs HTTPS. Only HTTPS works.
    I'll try rebuilding now and report back.
     
  4. wcs2

    wcs2 Member

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    Sorry for the cliffhanger, it's been that kind of week. Ran the above and it came back with this:

    Missing owner for domain server1.domain.com, force lookup to root
    Built /usr/local/apache/conf/httpd.conf OK
     
    #4 wcs2, Apr 15, 2014
    Last edited by a moderator: Apr 15, 2014
  5. cPanelMichael

    cPanelMichael Forums Analyst
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    That output does not indicate a problem. Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome.

    Thank you.
     
  6. wcs2

    wcs2 Member

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    Thanks. The ticket # is 4832955.
     
  7. cPanelMichael

    cPanelMichael Forums Analyst
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    To update, we have not been able to investigate the issue due to a lack of access on the affected system.
     
  8. aleah78

    aleah78 Registered

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    Hello,

    I am experiencing similar issues; was this issue resolved and can you make the resolution public?

    Thank you.
     
  9. cPanelMichael

    cPanelMichael Forums Analyst
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