After Easy Apache Update, HTTPS works, HTTP does Not

[wcs2]

This is such a strange occurrence, I've only found one reference to the problem anywhere and I'm not even sure which subforum here to post it in. But it happened right after I ran an Easy Apache update, so I'll start here:
Everything was working normally, but with Heartbleed, I thought it best to update everything.

Everything updated normally, but when I visited my primary site on my server (there are a dozen others, but no others have an SSL certificate installed), I found that HTTPS works, but HTTP does not.

If it were the other way around, I wouldn't be baffled. Has anyone ever encountered this or have an idea what the cause of it could be? I'd really appreciate any thoughts.

Also, if there's a better forum to post this in, please let me know. I'm totally flying blind here.

Thanks!

 

[cPanelMichael]

Hello

Please try rebuilding the Apache configuration file and let us know of any error messages:

/scripts/rebuildhttpdconf

Also, do you notice any difference with using the "www" prefix compared to the non-www prefix when accessing the website? Have you tried clearing the browser cache on your machine?

Thank you.

 

[wcs2]

Thanks. THe same thing happens regardless of WWW being entered. It's limited to HTTP vs HTTPS. Only HTTPS works.
I'll try rebuilding now and report back.

 

[wcs2]

Sorry for the cliffhanger, it's been that kind of week. Ran the above and it came back with this:

Missing owner for domain server1.domain.com, force lookup to root
Built /usr/local/apache/conf/httpd.conf OK

 

[cPanelMichael]

That output does not indicate a problem. Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome.

Thank you.

 

[wcs2]

Thanks. The ticket # is 4832955.

 

[cPanelMichael]

Thanks. The ticket # is 4832955.

To update, we have not been able to investigate the issue due to a lack of access on the affected system.

 

[aleah78]

Hello,

I am experiencing similar issues; was this issue resolved and can you make the resolution public?

Thank you.

 

[cPanelMichael]

The original poster never perused the issue. Do you notice any output to your Apache error log? Is port 80 open?

Thank you.