After Easy Apache Update, HTTPS works, HTTP does Not

wcs2

Member
Apr 11, 2014
23
0
1
cPanel Access Level
Root Administrator
This is such a strange occurrence, I've only found one reference to the problem anywhere and I'm not even sure which subforum here to post it in. But it happened right after I ran an Easy Apache update, so I'll start here:
Everything was working normally, but with Heartbleed, I thought it best to update everything.

Everything updated normally, but when I visited my primary site on my server (there are a dozen others, but no others have an SSL certificate installed), I found that HTTPS works, but HTTP does not.

If it were the other way around, I wouldn't be baffled. Has anyone ever encountered this or have an idea what the cause of it could be? I'd really appreciate any thoughts.

Also, if there's a better forum to post this in, please let me know. I'm totally flying blind here.

Thanks!
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,909
2,228
463
Hello :)

Please try rebuilding the Apache configuration file and let us know of any error messages:

Code:
/scripts/rebuildhttpdconf
Also, do you notice any difference with using the "www" prefix compared to the non-www prefix when accessing the website? Have you tried clearing the browser cache on your machine?

Thank you.
 

wcs2

Member
Apr 11, 2014
23
0
1
cPanel Access Level
Root Administrator
Thanks. THe same thing happens regardless of WWW being entered. It's limited to HTTP vs HTTPS. Only HTTPS works.
I'll try rebuilding now and report back.
 

wcs2

Member
Apr 11, 2014
23
0
1
cPanel Access Level
Root Administrator
Sorry for the cliffhanger, it's been that kind of week. Ran the above and it came back with this:

Missing owner for domain server1.domain.com, force lookup to root
Built /usr/local/apache/conf/httpd.conf OK
 
Last edited by a moderator:

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,909
2,228
463
That output does not indicate a problem. Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome.

Thank you.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,909
2,228
463
Thanks. The ticket # is 4832955.
To update, we have not been able to investigate the issue due to a lack of access on the affected system.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,909
2,228
463
The original poster never perused the issue. Do you notice any output to your Apache error log? Is port 80 open?

Thank you.