After last update: 451 Temporary local problem - please try later

MindServer

Well-Known Member
Mar 18, 2020
205
30
28
Spain
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Root Administrator
Hi,

After last WHM/cPanel update I have this problem with 1 email:

R=lookuphost T=remote_smtp defer (-44)
451 Temporary local problem - please try later
This only happens with one email account ([email protected]), but other emails that use the same domain are working correctly ([email protected], [email protected]).

Additional information: when I use Webmail work correctly, this only happens when I try to connect via SMTP.

Last WHM/cPanel update:

Fixed case CPANEL-36837: Update exim to 4.94.2-1.cp1194.
I checked in Google but not found solution.

Thank you very much. Have a nice day.
 
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MrBi0s

Registered
May 5, 2021
2
0
1
Australia
cPanel Access Level
DataCenter Provider
yeah seeing weirdness across our server fleet since last update

.eg
Gmail to cPanel email account - works
Windows SmarterMail server to Centos 7 cPanel email account - fails
Centos 6 cPanel to Centos 7 cPanel email account - fails
Spam Experts to Centos 7 cPanel email account - fails

very few emails getting through, have lodged a ticket
 

three am

Registered
Mar 15, 2010
4
0
51
I am having similar issues since last nights updates.

This is appearing in the my exim logs (/var/log/exim_mainlog):
temporarily rejected RCPT <[email protected]>: invalid "condition" value "no

currently not having any luck deciphering the issue. Are you able to check your exim logs and see if its similar enough or whether i should start a new thread.
 

MindServer

Well-Known Member
Mar 18, 2020
205
30
28
Spain
cPanel Access Level
Root Administrator
I am having similar issues since last nights updates.

This is appearing in the my exim logs (/var/log/exim_mainlog):
temporarily rejected RCPT <[email protected]>: invalid "condition" value "no

currently not having any luck deciphering the issue. Are you able to check your exim logs and see if its similar enough or whether i should start a new thread.
Hi,

I checked the file but not appear your message.

Any idea?, this is very important problem. Thank you.
 

nickgr67

Member
Mar 8, 2019
15
3
3
Greece
cPanel Access Level
Root Administrator
I have the same issue after update

2021-05-05 10:46:05.589 [29368] H=send.host.com[178.xxx.xxx.xxx]:57118 I=[195.xxx.xxx.xxx]:25 F=<[email protected]> temporarily rejected RCPT <[email protected]: invalid "condition" value "no
2021-05-05 10:46:05.639 [29368] H=send.host.com[178.xxx.xxx.xxx]:57118 I=[195.xxx.xxx.xxx]:25 incomplete transaction (RSET) from <[email protected]>

.......SMTP connection from .......closed by QUIT
 

Artplus

Registered
May 5, 2021
1
1
1
Poland
cPanel Access Level
Root Administrator
Good afternoon,

From last night, a lot of incoming emails to domains on our serwer are reject with notice - ' invalid "condition" value "no ' or ' invalid "condition" value "yes '
A lot, but NOT ALL. I restarted Exim and IMAP service, not effect. Please help us with this strange problem.

Cpanel 94.0.7, Centos 7.9
 
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MindServer

Well-Known Member
Mar 18, 2020
205
30
28
Spain
cPanel Access Level
Root Administrator
Hi,

Also disable greylisting worked for me too, but this isn't a solution, we will receive more spam now.

We wait until developers check this problem and update us here, we cannot enable greylist again?. Thank you very much.

EDIT: we have this problem in more servers, my clients are losing emails, please can you check this urgent?. Thank you.
 
Last edited:

mertjbm

Member
Feb 19, 2021
6
2
3
turkey
cPanel Access Level
Root Administrator
Hello, today I heard that most of the users cannot receive mail through domains.

and I looked at the mailing reports but they get the attached error.

invalid "condition" value "no - yes giving rejection message
 

Attachments

mertjbm

Member
Feb 19, 2021
6
2
3
turkey
cPanel Access Level
Root Administrator
Good afternoon,

From last night, a lot of incoming emails to domains on our serwer are reject with notice - ' invalid "condition" value "no ' or ' invalid "condition" value "yes '
A lot, but NOT ALL. I restarted Exim and IMAP service, not effect. Please help us with this strange problem.

Cpanel 94.0.7, Centos 7.9
I have the same problem, I am waiting for help.
 

ACT

Registered
Aug 27, 2002
2
0
151
same problem here

exim_mainlog full of errors like this:
2021-05-05 15:50:54 H=xxxxxxxx:59585 X=TLS1.2:ECDHE-RSA-AES256-GCM-SHA384:256 CV=no F=<xxxxxxxxx> temporarily rejected RCPT <xxxx>: invalid "condition" value "no
 

mtindor

Well-Known Member
Sep 14, 2004
1,378
69
178
inside a catfish
cPanel Access Level
Root Administrator
Same here. It is happening on all three of my machines (all running CL6 + latest WHM 94 after exim was updated yesterday).

if I "grep greylisting" /var/log/exim_mainlog, no entries about greylisting show up after the time exim was updated. If I "grep unchecked /var/log/exim_mainlog|grep SPF", there are no more of the usual notes about SPF not being checked, since the time of the exim update.

The exim update seems to have broken something and it is very possible that greylisting and other things are no longer working.

I have a conference call with a client about something else right now, but if cPanel doesn't respond to this by the time I'm done I'll attempt to open up a ticket with them. not good.

It's safe to say that any mail NOT exempt from greylisting is probably failing to be delivered altogether, at least from what I can see.

Mike
 

mtindor

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Sep 14, 2004
1,378
69
178
inside a catfish
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Root Administrator
It appears cPanel is already aware, and until they have a fix out they suggest DISABLING greylisting.

I attempted to open a ticket, and I saw an article about it in their ticket system.


So I won't even bother opening a ticket with them at this point since they are already aware. I'm going to disable greylisting for now.

Mike
 
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mtindor

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Sep 14, 2004
1,378
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WHM 94.0.8 is out now, which fixes two exim issues -- and probably fixes this. I'm updating to 94.0.8 and will reply back if this fixes it (without having to disable Greylisting).

Mike
 

mertjbm

Member
Feb 19, 2021
6
2
3
turkey
cPanel Access Level
Root Administrator
It appears cPanel is already aware, and until they have a fix out they suggest DISABLING greylisting.

I attempted to open a ticket, and I saw an article about it in their ticket system.


So I won't even bother opening a ticket with them at this point since they are already aware. I'm going to disable greylisting for now.

Mike
I disabled greylisting hopefully this problem is fixed quickly
 
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mtindor

Well-Known Member
Sep 14, 2004
1,378
69
178
inside a catfish
cPanel Access Level
Root Administrator
Looks like all my machines are stuck on the RPM update right now -- guessing the cPanel repos are overloaded.

[2021-05-05 10:17:42 -0400] 29% complete
[2021-05-05 10:17:42 -0400] - Finished in 0.390 seconds
[2021-05-05 10:17:42 -0400] Processing: Running rpmup (yum -y update)
[2021-05-05 10:17:42 -0400] - Processing command `/usr/local/cpanel/scripts/rpmup`

Mike