After last update: 451 Temporary local problem - please try later

[MindServer]

Hi,

After last WHM/cPanel update I have this problem with 1 email:

R=lookuphost T=remote_smtp defer (-44)
451 Temporary local problem - please try later

This only happens with one email account ([email protected]), but other emails that use the same domain are working correctly ([email protected], [email protected]).

Additional information: when I use Webmail work correctly, this only happens when I try to connect via SMTP.

Last WHM/cPanel update:

Fixed case CPANEL-36837: Update exim to 4.94.2-1.cp1194.

I checked in Google but not found solution.

Thank you very much. Have a nice day.

 

[MrBi0s]

yeah seeing weirdness across our server fleet since last update

.eg
Gmail to cPanel email account - works
Windows SmarterMail server to Centos 7 cPanel email account - fails
Centos 6 cPanel to Centos 7 cPanel email account - fails
Spam Experts to Centos 7 cPanel email account - fails

very few emails getting through, have lodged a ticket

 

[three am]

I am having similar issues since last nights updates.

This is appearing in the my exim logs (/var/log/exim_mainlog):
temporarily rejected RCPT <[email protected]>: invalid "condition" value "no

currently not having any luck deciphering the issue. Are you able to check your exim logs and see if its similar enough or whether i should start a new thread.

 

[MindServer]

I am having similar issues since last nights updates.

This is appearing in the my exim logs (/var/log/exim_mainlog):
temporarily rejected RCPT <[email protected]>: invalid "condition" value "no

currently not having any luck deciphering the issue. Are you able to check your exim logs and see if its similar enough or whether i should start a new thread.

Hi,

I checked the file but not appear your message.

Any idea?, this is very important problem. Thank you.

 

[nickgr67]

I have the same issue after update

2021-05-05 10:46:05.589 [29368] H=send.host.com[178.xxx.xxx.xxx]:57118 I=[195.xxx.xxx.xxx]:25 F=<[email protected]> temporarily rejected RCPT <[email protected]: invalid "condition" value "no
2021-05-05 10:46:05.639 [29368] H=send.host.com[178.xxx.xxx.xxx]:57118 I=[195.xxx.xxx.xxx]:25 incomplete transaction (RSET) from <[email protected]>

.......SMTP connection from .......closed by QUIT

 

[MrBi0s]

try disabling GreyListing if you have it on, should help fix the issue.

 

[VCServer]

Hi,

this is a known problem:

cPanel

support.cpanel.net

Solution: Disabling greylisting is the current workaround for the issue.

 

[nickgr67]

Thanks , disabling graylisting worked for me

 

[Artplus]

Good afternoon,

From last night, a lot of incoming emails to domains on our serwer are reject with notice - ' invalid "condition" value "no ' or ' invalid "condition" value "yes '
A lot, but NOT ALL. I restarted Exim and IMAP service, not effect. Please help us with this strange problem.

Cpanel 94.0.7, Centos 7.9

 

[MindServer]

Hi,

Also disable greylisting worked for me too, but this isn't a solution, we will receive more spam now.

We wait until developers check this problem and update us here, we cannot enable greylist again?. Thank you very much.

EDIT: we have this problem in more servers, my clients are losing emails, please can you check this urgent?. Thank you.

 

[mertjbm]

Hello, today I heard that most of the users cannot receive mail through domains.

and I looked at the mailing reports but they get the attached error.

invalid "condition" value "no - yes giving rejection message

 

[hamer]

more users have the same problem
you can disable Greylisting

 

[mertjbm]

Good afternoon,

From last night, a lot of incoming emails to domains on our serwer are reject with notice - ' invalid "condition" value "no ' or ' invalid "condition" value "yes '
A lot, but NOT ALL. I restarted Exim and IMAP service, not effect. Please help us with this strange problem.

Cpanel 94.0.7, Centos 7.9

I have the same problem, I am waiting for help.

 

[ACT]

same problem here

exim_mainlog full of errors like this:
2021-05-05 15:50:54 H=xxxxxxxx:59585 X=TLS1.2:ECDHE-RSA-AES256-GCM-SHA384:256 CV=no F=<xxxxxxxxx> temporarily rejected RCPT <xxxx>: invalid "condition" value "no

 

[mtindor]

Same here. It is happening on all three of my machines (all running CL6 + latest WHM 94 after exim was updated yesterday).

if I "grep greylisting" /var/log/exim_mainlog, no entries about greylisting show up after the time exim was updated. If I "grep unchecked /var/log/exim_mainlog|grep SPF", there are no more of the usual notes about SPF not being checked, since the time of the exim update.

The exim update seems to have broken something and it is very possible that greylisting and other things are no longer working.

I have a conference call with a client about something else right now, but if cPanel doesn't respond to this by the time I'm done I'll attempt to open up a ticket with them. not good.

It's safe to say that any mail NOT exempt from greylisting is probably failing to be delivered altogether, at least from what I can see.

Mike

 

[mtindor]

It appears cPanel is already aware, and until they have a fix out they suggest DISABLING greylisting.

I attempted to open a ticket, and I saw an article about it in their ticket system.

cPanel

support.cpanel.net

So I won't even bother opening a ticket with them at this point since they are already aware. I'm going to disable greylisting for now.

Mike

 

[mtindor]

WHM 94.0.8 is out now, which fixes two exim issues -- and probably fixes this. I'm updating to 94.0.8 and will reply back if this fixes it (without having to disable Greylisting).

Mike

 

[mertjbm]

It appears cPanel is already aware, and until they have a fix out they suggest DISABLING greylisting.

I attempted to open a ticket, and I saw an article about it in their ticket system.

cPanel

support.cpanel.net

So I won't even bother opening a ticket with them at this point since they are already aware. I'm going to disable greylisting for now.

Mike

I disabled greylisting hopefully this problem is fixed quickly

 

[mtindor]

Looks like all my machines are stuck on the RPM update right now -- guessing the cPanel repos are overloaded.

[2021-05-05 10:17:42 -0400] 29% complete
[2021-05-05 10:17:42 -0400] - Finished in 0.390 seconds
[2021-05-05 10:17:42 -0400] Processing: Running rpmup (yum -y update)
[2021-05-05 10:17:42 -0400] - Processing command `/usr/local/cpanel/scripts/rpmup`

Mike

 

[mertjbm]

invalid "condition" value "no - yes Someone answered my ticket for the same problem I suggest you check it out to solve your problem