After Restart some websites not working properly

selvamurali

Active Member
Jan 15, 2009
31
0
56
India
cPanel Access Level
Root Administrator
dear Team

after restart my cloud instance its not working properly.

some of the sites working fine. some of the site not working

working site

/http://tamilvanigam.com
/http://cleanwater.co.in

not working site

/http://tamilheritage.org/

kindly help me to resolve the problem

thank you
 

selvamurali

Active Member
Jan 15, 2009
31
0
56
India
cPanel Access Level
Root Administrator
yes no of my friend help to solve the problem he told me

It seems to be permission issue , Please ensure that you have nobody group permission to document root of these domains ( public_html )

but i dont how its happend?
after restart the folder permission is changed?

but he did`nt told me to solve the problem.
can anyone guide me how its solved the problem
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,910
2,215
363
Hello :)

Restarting a server should not change the permissions or ownership values on a directory. Is there a specific software application you are restarting? If so, the easiest way to determine if it's causing the issue is to check the ownership/permissions value directly before and directly after restarting it.

As for the actual error, please post the full error message from the Apache error log, or the "Error Log" option in cPanel.

Thank you.
 

selvamurali

Active Member
Jan 15, 2009
31
0
56
India
cPanel Access Level
Root Administrator
Hello :)

Restarting a server should not change the permissions or ownership values on a directory. Is there a specific software application you are restarting? If so, the easiest way to determine if it's causing the issue is to check the ownership/permissions value directly before and directly after restarting it.

As for the actual error, please post the full error message from the Apache error log, or the "Error Log" option in cPanel.

Thank you.
Hi afteri am setting file permission nobody for public html folder it will working. is it any other solution to solve the problem
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,910
2,215
363
Hi afteri am setting file permission nobody for public html folder it will working. is it any other solution to solve the problem
We will need more details to provide an accurate response. It's possible Apache is updating files that you modify or upload through the script to the "nobody" username. If this is the case, then it's likely the way your script is designed. Using suPHP may be one way to avoid this problem:

suPHP Considerations

Thank you.