After server transfer, incremental backups don't have hard links to full backup

Eric Stone

Jan 26, 2016
Orem, UT
cPanel Access Level
Root Administrator
I transferred sites off a CentOS 6 server to a CentOS 7 server.

Both servers are using incremental backups. Both of them support hard links in the backup storage.

On the old server, if I go to a backup directory for a site and look in the public_html folder, all the files show up.

If I do the same thing on the new server, only changed files show up. It looks as though the backup process on the new server never created a full backup of the site to base the incremental backups on.

How can I force the incremental backup process to make sure there's a full backup to work off?


Product Owner
Staff member
Nov 14, 2017
Hi @Eric Stone

None of the backup data gets moved so you'll need to start a new automated backup on the new server. If you have it configured and you want to run the backup manually so you have a good backup to work off of you can run the following to start the process:

/usr/local/cpanel/bin/backup --force
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