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After update to EA4, permissions error

Discussion in 'EasyApache' started by jndawson, Oct 19, 2018.

  1. jndawson

    jndawson Well-Known Member

    Aug 27, 2014
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    We finally updated our last server to EA4. We had SuPHP as the php handler installed, and it migrated seemingly properly. It went smoothly, but we have one website that is having issues. Customer doesn't use any php on the site. The main page loads nicely, but most links result in:

    You don't have permission to access /library.html on this server.
    Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.
    perms on public_html are 750, subdirectories are 755, files are 644. File ownerships are user:user and directory owns are user:nobody.

    When using EA3, we had used fileprotect, which isn't in EA4. However, found this: SOLVED - Permissions and Ownerships issues
    which suggested using /scripts/enablefileprotect, which we did.

    Still the same issue.

    Any suggestions?

    UPDATE: It looks like the issue is unrelated to the EA4 upgrade, but related to a mod_sec rule finding data leakage from his code, so all is good.
    #1 jndawson, Oct 19, 2018
    Last edited: Oct 19, 2018
  2. cPanelLauren

    cPanelLauren Forums Analyst II Staff Member

    Nov 14, 2017
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    Hi @jndawson

    I'm glad to see you were able to get this sorted and that you've successfully moved to EA4! Thanks for updating with the resolution.
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